Assistant Manager Sales

AccorHotel; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Accor in Mumbai seeks a Sales Manager to lead the hotel sales function, build a robust client base, and promote the property through targeted outreach.

You will study market trends, coordinate cross-departmental promotions, and travel to meet clients, partners, and potential accounts to drive revenue. Fluency in English and a background in upscale hotels are required.

Qualifications

• Discipline, good attitude and self-motivated.
• Fluent in English (written and spoken).
• 2 years of experience in the same position in an upscale hotel.
• Hotel or Business School graduates.

Responsibilities

• Establish and maintain sales leads; stay informed on market trends.
• Research the market to identify business sources and client profiles.
• Go on sales trips to promote hotel business.
• Maintain contacts with airlines, travel agencies, and corporate partners to generate new business.
• Coordinate promotions with the Food & Beverage department and manage marketing collaterals.
• Coordinate with Front Office and Housekeeping on reservations and guest inquiries.
• Direct and supervise the Sales Department personnel.
• Prepare and execute direct mail campaigns with PR to raise local interest.

Skills

Discipline and self-motivation

Teamwork and communication

Fluent English

Sales focus

Education

Higher Diploma or Bachelor Degree

Job description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

Reporting to Sales Manager, responsibilities and essential job functions include but are not limited to the following:

• Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
• Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel’s clients are, how they normally arrive in the city, etc.
• Go on sales trip to promote and solicit business for the hotel.
• Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.
• Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management.
• Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food & Beverage sales within the community.
• Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints.
• Direct, supervise and administer all personnel within the Sales Department.
• Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the Hotel’s facilities, announce a special event, promote the credit card, etc.

Qualifications

• Discipline, good attitude and self-motivated
• Passionate in guest experience and satisfaction
• Able to work in a team & good communication
• Fluent in English both written and verbally
• Must have experienced in the same position at least 2 years in an upscale hotel
• Hotel or Business School graduates Higher Diploma or Bachelor Degree

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