Assistant Manager - Sales (Kolkata)

IndiGo; Kolkata District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

IndiGo in Kolkata is seeking a results-driven Corporate Sales professional to drive revenue through strategic relationships with travel agents, TMCs, and corporate clients. You will develop market expansion plans, align with internal teams, and ensure exceptional service across domestic and international routes.

Graduate with 4+ years in travel industry is required; strong negotiation, analytics, and networking skills are essential for success in this role at IndiGo.

Qualifications

• Graduate/ Post-graduate with minimum 4 years relevant travel industry background.
• Strong negotiation and relationship management skills.
• Analytical mindset with data-driven decision making.
• Excellent communication and networking abilities.

Responsibilities

• Meet or exceed corporate sales revenue targets by city with strategic plans.
• Develop and execute sales strategies for revenue growth and market expansion.
• Coordinate with internal teams to ensure seamless service for corporates and agencies.
• Build and maintain relationships with corporates, TMCs, and travel agencies.
• Represent IndiGo at corporate events to increase brand visibility and opportunities.

Education

Graduate/ Post-graduate

Job description

IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world. We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We demonstrate that low cost does not mean low quality. With our fleet of 400+ aircraft, we operate well over 2,200 daily flights, connecting 130+ destinations (of which 40+ are international), welcoming 118 million+ customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, from a domestic carrier to a global aviation leader.

Summary:

Responsible for driving corporate sales revenue through effective relationship management with travel agents, TMCs, and corporates. Ensure market penetration, strengthen relationships with key stakeholders, develop new business opportunities, customer satisfaction, and alignment with organizational goals.

Key Responsibilities:

Revenue Achievement

• Meet or exceed agreed corporate sales revenue targets for the city.
• Develop and execute sales strategies to achieve revenue, market expansion, and customer acquisition goals.
• Implement strategies to maximize revenue across domestic and international routes.
• Develop and execute sales strategies to achieve revenue, market expansion, and customer acquisition goals.
• Conduct competitor benchmarking to refine pricing, promotions, and service offerings.
• Utilize customer insights to enhance product offerings and improve customer experience.
• Monitor market trends, economic shifts, and regulatory changes to proactively adapt strategies.

Corporate Partner Relationship Management

• Build and maintain strong relationships with corporates, TMCs, and agencies.
• Conduct regular reviews and agenda-driven meetings to expand business opportunities.
• Work closely with corporate and trade teams to generate leads and ensure smooth service of trade-centric agents.
• Coordinate with internal departments (Sales Support, Commercial, AOCS etc.) for seamless operations.

Customer Service & Satisfaction

• Ensure timely and efficient handling of customer queries and complaints.
• Provide accurate information on products, policies, schemes, and schedules.
• Share timely MIS and actionable insights with leadership to track revenue and respond to market trends.
• Monitor competitor practices and adjust sales strategies accordingly.

Networking & Market Coverage

• Ensure widespread market coverage through planned sales calls and participation in corporate events, roadshows, and product presentations.
• Enhance brand visibility in the corporate segment.

Acquisition & Business Development

• Develop a strong pipeline for new corporate partners and SMEs through referrals, social media, and industry forums.
• Focused approach towards growth in market share.
• Strong negotiation and relationship management skills.
• Analytical mindset with proficiency in data-driven decision-making.
• Excellent communication and networking abilities.
• Number of new corporate partners acquired.
• Customer satisfaction scores.

Should be Graduate/ Post-graduate with minimum 4 years relevant travel industry background.

Additional information

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., [e-mail]). Please report any fake job offer to eco.goindigo.in

'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

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