Assistant Manager-Sales

PeopleStrong; Gurgaon; On-site; INR 650,000 - 900,000; Full time

Job summary

PeopleStrong is seeking a results-driven professional to support Channel Sales planning and performance in Gurgaon. The role focuses on revenue optimization, cost control, and operational efficiency, with emphasis on data-driven decision making and timely reporting.

You will collaborate with cross-functional teams to track budgets, identify cost-saving opportunities, and ensure adherence to the AOP. This position also emphasizes customer/stakeholder experience and continuous improvement across

Qualifications

• Maintains accurate MIS
• Cross-functional collaboration
• Data reporting discipline
• Process adherence

Responsibilities

• Support achievement of Channel Sales targets related to revenue, cost control, and operational efficiency.
• Assist in tracking budgets, expenses, and financial performance against plan.
• Support identification of cost-saving opportunities and efficiency improvements.
• Ensure timely and accurate data reporting for financial reviews.
• Support delivery of a positive customer and stakeholder experience.
• Coordinate resolution of customer or internal stakeholder queries within defined timelines.
• Ensure adherence to service standards and commitments defined in the AOP.
• Support initiatives aimed at improving customer satisfaction scores.
• Execute assigned AOP initiatives and action plans as per defined timelines.
• Maintain accurate MIS, trackers, and documentation for AOP reviews.
• Coordinate with cross-functional teams across LTR to ensure smooth execution of plans.
• Support process improvements, SOP adherence, and compliance requirements.
• Participate in periodic performance reviews and audits.
• Develop functional and behavioral skills required to meet AOP objectives.
• Participate in training programs, reviews, and feedback sessions.
• Apply learnings to improve productivity and quality of output.
• Demonstrate ownership, accountability, and continuous improvement mindset.

Job description

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

• Support achievement of Channel Sales targets related to revenue, cost control, and operational efficiency.


• Assist in tracking budgets, expenses, and financial performance against plan.


• Support identification of cost-saving opportunities and efficiency improvements.


• Ensure timely and accurate data reporting for financial reviews.

Customer Perspective

• Support delivery of a positive customer and stakeholder experience.


• Coordinate resolution of customer or internal stakeholder queries within defined timelines.


• Ensure adherence to service standards and commitments defined in the AOP.


• Support initiatives aimed at improving customer satisfaction scores.

Internal Process Perspective

• Execute assigned AOP initiatives and action plans as per defined timelines.


• Maintain accurate MIS, trackers, and documentation for AOP reviews.


• Coordinate with cross-functional teams across LTR to ensure smooth execution of plans.


• Support process improvements, SOP adherence, and compliance requirements.


• Participate in periodic performance reviews and audits.

Learning & Growth / Developmental Perspective

• Develop functional and behavioral skills required to meet AOP objectives.


• Participate in training programs, reviews, and feedback sessions.


• Apply learnings to improve productivity and quality of output.


• Demonstrate ownership, accountability, and continuous improvement mindset.