Assistant Manager - Reservations

Taj Safaris; Gwalior District; On-site; INR 300,000 - 540,000; Full time

Job summary

Taj Safaris is seeking a guest relations professional to manage and coordinate reservations, ensuring seamless execution and high customer satisfaction at our properties in India.

You will build strong relationships with guests, collaborate with multiple departments to optimize operations, resolve complaints professionally, and drive process improvements while maintaining accurate records.

Responsibilities

• Manage and coordinate reservations, ensuring seamless execution and high customer satisfaction.
• Develop and maintain strong relationships with guests, providing exceptional service and support.
• Collaborate with other departments to ensure efficient operations and achieve business objectives.
• Analyze and resolve guest complaints professionally and courteously.
• Implement process improvements to enhance efficiency and productivity.
• Maintain accurate records and reports, ensuring data integrity and compliance with company policies.

Job description

• Manage and coordinate reservations, ensuring seamless execution and high customer satisfaction.
• Develop and maintain strong relationships with guests, providing exceptional service and support.
• Collaborate with other departments to ensure efficient operations and achieve business objectives.
• Analyze and resolve guest complaints professionally and courteously.
• Implement process improvements to enhance efficiency and productivity.
• Maintain accurate records and reports, ensuring data integrity and compliance with company policies.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.