Assistant Manager - Program Management

Flex; Chennai; On-site; INR 2,500,000 - 3,800,000; Full time

Benefits offered by this job

Health Insurance

PTO

Job summary

Flex seeks an Assistant Manager – Program Management for Chennai to lead strategic customer programs, drive operational excellence, and strengthen cross‑functional collaboration in a manufacturing setting.

You will mentor teams, manage complex projects, and build strong customer relationships while overseeing NPI/NPD and product lifecycle activities. The role includes night shifts and requires SAP/Baan experience.

Qualifications

• Bachelor’s degree in Engineering, Management, or a related discipline.
• 7-10 years of Program Management experience in manufacturing, and about 3-4 years experience in Flex Program Management.
• Should have min 3+ Years of experience of team leadership as a people manager.
• Strong knowledge of PM methodologies, manufacturing operations, and customer-focused models.
• Experience managing complex projects, customer relationships, and cross-functional teams.
• Financial concepts, P&L impact, and INCOTERMS understanding.
• Hands-on SAP, Baan, or similar ERP platforms experience.
• Strong analytical, problem-solving, communication, and presentation skills.
• Automation and advanced Excel-based solutions is an added advantage.
• Night Shift (7pm - 4am).

Responsibilities

• Lead and manage high-impact customer programs from planning through execution.
• Drive cross-functional collaboration across Operations, Engineering, Supply Chain, Finance, Quality, and CFT.
• Provide strong people leadership, coaching, and mentoring to team members.
• Act as a trusted partner to customers, managing expectations, risks and escalations.
• Oversee NPI, NPD, and Product Lifecycle Management activities.
• Monitor key operational metrics, identify trends, and drive corrective actions.
• Lead issue resolution, risk mitigation, and decision-making during challenging situations.
• Support leadership reviews with insightful updates, presentations, and reports.
• Leverage SAP/Baan and automation tools to improve efficiency and visibility.
• Maintain confidentiality of sensitive information.

Skills

Program Management

People Leadership

Stakeholder Management

Cross-functional Collaboration

Analytical Skills

Communication Skills

Presentation Skills

Problem-Solving

Education

Bachelor’s degree in Engineering, Management, or a related discipline

Tools

SAP

Baan

Advanced Excel

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

We are seeking a dynamic and results-oriented Assistant Manager – Program Management for Chennai location to lead strategic customer programs, drive operational excellence, and strengthen cross-functional collaboration within a manufacturing environment.

This role requires a strong leader who can manage complex projects, mentor teams, influence stakeholders, and deliver business outcomes while maintaining a high level of customer satisfaction.

Reporting to Senior Manager and the role involves,

What a typical day looks like:

• Lead and manage high-impact customer programs from planning through execution, ensuring delivery against business objectives, timelines, quality, and financial targets while being familiar with related tools.

• Drive cross-functional collaboration across Operations, Engineering, Supply Chain, Finance, Quality, and Customer Focus Teams (CFT) to ensure seamless program execution.

• Provide Strong People leadership, coaching, and mentoring to team members, fostering a culture of accountability, problem-solving, and continuous improvement.

• Act as a trusted partner to customers, building strong relationships and proactively managing expectations, risks, and escalations.

• Oversee New Product Introduction (NPI), New Product Development (NPD), and Product Lifecycle Management activities.

• Monitor key operational and business metrics, identify trends, and drive corrective and preventive actions to achieve program goals.

• Lead critical issue resolution, risk mitigation, and decision-making during challenging business situations.

• Support leadership reviews by preparing insightful business updates, presentations, and performance reports.

• Leverage ERP systems (SAP/Baan) and automation tools to improve efficiency, visibility, and operational performance.

• Ensure the highest level of confidentiality while handling sensitive customer and business information.

Leadership Expectations:

• Demonstrated ability to lead teams through change and complexity while delivering measurable business results.

• Strong stakeholder management skills with the ability to influence decisions across multiple organizational levels.

• Proven experience driving strategic initiatives, process improvements, and operational excellence programs.

• Ability to develop talent, build team capability, and create a high-performance work environment.

The experience we’re looking to add to our team:

• Bachelor’s degree in Engineering, Management, or a related discipline.

• 7-10 years of Program Management experience in manufacturing , and about 3-4 years experience in Flex Program Management.

• Should have min 3+ Years of experience in handling the team as a people manager.

• Strong knowledge of Program Management methodologies, manufacturing operations, and customer-focused business models.

• Experience managing complex projects, customer relationships, and cross-functional teams.

• Sound understanding of financial concepts, P&L impact, and INCOTERMS.

• Hands‑on experience with SAP, Baan, or similar ERP platforms.

• Strong analytical, problem‑solving, communication, and presentation skills.

• Experience in automation and advanced Excel-based solutions is an added advantage.

• Night Shift (7pm - 4am).

Here are a few examples of what you will get for the great work you provide:

• Health Insurance
• PTO

Job Category

Operations

Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).