Assistant Manager - Program Management

CareerArc; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Health insurance

PTO

Job summary

Flex in Bengaluru, India is seeking an Assistant Manager – Program Management to organize, plan and direct program schedules and budgets while coordinating with multiple departments to meet development timelines. You will own metrics, drive action items, participate in contract negotiations, and oversee lifecycle activities to ensure delivery, quality and customer satisfaction.

The role requires strong communication, leadership, and the ability to work night shifts when required, with a

Qualifications

• Bachelor's degree in engineering or equivalent experience.
• Minimum 5 years of experience in program administration/management or related area.
• Advanced operations, technical, and people/process skills.
• Knowledge of multiple functional technologies and interdependencies at the site.
• Accountability for the program wellness.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track metrics and drive action items based on results.
• Participate in contract negotiations as required.
• Oversee interdepartmental activities to meet product development timelines and business metrics.
• Review program proposals to allocate funding and resources.
• Establish work plans and staffing for each phase of the program.
• Coordinate product lifecycle activities with P&L and customer satisfaction across accounts.
• Serve as the main communication channel for customers and act as escalation point for issues.
• Conduct customer satisfaction reviews and implement corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and ensure project deliverables are met.

Skills

Program management

Budgeting

Contract negotiations

Customer relationship

Leadership

Communication

Education

Bachelor's degree in engineering

Job description

Job Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Assistant Manager – Program Management located in Bangalore.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Flexible to work in Night Shift

The experience we're looking to add to our team

• Typically requires a bachelor's degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years' experience in program administration/ management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.

What you'll receive for the great work you provide:

• Health insurance
• PTO

PV14

Job Category Operations Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by emailing: [e-mail]. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the email address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.