Assistant Manager - Process Training RTR PTP O2C FNA Accounting - Pune - REF113383P_2026286981

WNS

Pune District

In loco

INR 600.000 - 900.000

Tempo pieno

3 giorni fa
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Descrizione del lavoro

WNS in Pune seeks an experienced Training Manager to lead process trainings for the Finance & Accounting account, supporting 200+ associates and coordinating with clients and internal stakeholders. You will deliver comprehensive content and ensure alignment with business goals.

You will maintain training MIS, drive governance and audit readiness, and design content for p2p/o2c/r2r domains, contributing to ISO compliance and continuous improvement while aligning with global processes.

Competenze

  • Experience in managing teams to meet training goals.
  • Proven ability to design and deliver F&A process trainings.
  • Strong focus on learner engagement and continuous improvement.
  • Experience in maintaining training governance and audit readiness.

Mansioni

  • Manage process training for the aligned F&A account, including new hire training and BAU interventions for 200+ FTEs.
  • Manage clients and internal stakeholders.
  • Create and maintain detailed training MIS and documentation.
  • Design, develop and deliver training on F&A products and processes as needed.
  • Adhere to Training SDs, Governance Plans and regulatory requirements.
  • Conduct F&A domain trainings (p2p/o2c/r2r) and refreshers.
  • Own training governance and ensure audit readiness/compliance for assigned accounts.
  • Ensure trainings are conducted as per the plan.
  • Prepare and maintain training-related documents.
  • Provide relevant data as required.
  • Adhere to supervisors’ requirements.
  • Create and update process contents as per training needs.

Conoscenze

People management
Training design & development
Learning & development
Engagement activities
Succession planning
Attrition management
VOE
Trainer goals & objectives

Descrizione del lavoro

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description
  • Manage Process training for the aligned F & A account including new hire training, BAU interventions, for a span of 200+ FTEs
  • Manage clients and internal stakeholders
  • Create and maintain detailed training MIS and documentation
  • Design, Develop and Deliver training on F&A product and process training on a need basis
  • Adhere to signed off Training Standard Documents, Governance Plans and any other prescribed regulations
  • Conduct F&A domain trainings (p2p/o2c/r2r) and need based refreshers
  • Own training governance and ensure audit readiness/compliance for assigned accounts
  • To ensure that all the trainings are conducted as per the plan
  • To prepare and maintain various process/Training related documents
  • To provide relevant data as and when necessary,
  • To adhere to the requirements of supervisors.
  • To create and update contents of the process as per the training and process requirements.
Qualifications
People Related
  • Managing people to achieve the set goals.
  • Succession plan
  • Attrition
  • VOE
  • Learning and Training Development
  • Engagement activities
  • Defining goals or objectives for Trainers
Process Related
  • Monitor Training related progress for operations
  • Timely resolution of client queries if any is raised on knowledge management
  • Drive Continuous improvement initiatives in collaboration with operations
  • Ensure that the training process meets the ISO Compliance
  • Ensure completion of the Internal and External Calibration sessions
  • Develop and maintain Client and internal stakeholder relationship
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