Assistant Manager Operations - Medical Coding

Gebbs Healthcare Solutions; Aurangabad; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

Gebbs Healthcare Solutions in Aurangabad seeks an experienced Assistant Manager – Medical Coding Operations to lead our coding teams, drive quality, and strengthen client partnerships.

You will oversee E&M and Surgery Coding, implement process improvements, and mentor staff to ensure timely, compliant delivery across client engagements. This leadership role requires a strategic thinker who can scale operations, uphold SLAs, and foster a culture of performance and growth.

Qualifications

• Graduate in Life Sciences, Healthcare, or related field; certification in medical coding preferred.
• Minimum 7+ years of experience in medical coding operations with at least 3–5 years in a leadership role.
• Strong experience managing E&M and Surgery Coding.
• Strong analytical, people management, and communication skills.

Responsibilities

• Grow and expand business from existing clients; identify opportunities for new clients and service lines.
• Understand and deliver on client requirements, ensuring customer satisfaction.
• Act as the primary liaison between clients and operations teams, ensuring clear and timely communication.
• Be flexible and responsive to client needs, consistently delivering against SLAs.
• Drive process improvements to achieve operational excellence.
• Monitor KPIs, variance reports, and highlight issues proactively to clients.
• Conduct compliance audits, identify gaps, and implement corrective actions (RCA, CAPA).
• Ensure accurate data utilization for invoicing and reporting.
• Meet all requirements of management systems and ensure adherence to organizational standards.
• Lead, motivate, and develop coding teams to achieve individual and organizational goals.
• Manage and reduce attrition within acceptable levels.
• Allocate resources effectively to improve process efficiency.
• Conduct periodic performance reviews, appraisals, and career development discussions.
• Identify training needs and ensure timely interventions for skill development.
• Coach, mentor, and guide team members while providing frontline supervision.
• Monitor productivity, service delivery, and overall results of the coding teams.
• Track daily progress, make adjustments, and resolve issues to ensure optimal performance.
• Ensure teams consistently meet or exceed contractual obligations and service levels.
• Prepare, track, and maintain regular as well as ad hoc performance reports.

Skills

Leadership

Medical coding operations

Client management

Process improvement

Data analysis

Communication

Education

Graduate in Life Sciences, Healthcare, or related field

Certification in medical coding

Job description

Job Description

Designation

Designation: Assistant Manager – Medical Coding Operations

Location: Aurangabad

Department: Medical Coding Operations

Role Overview

We are seeking a dynamic and results-driven Assistant Manager – Medical Coding Operations to lead our coding teams, drive operational excellence, and manage client relationships. The role requires a strong leader who can ensure compliance, maintain high-quality delivery, and build a culture of performance and growth.

Key Responsibilities

• Business Growth & Client Management
  • Grow and expand business from existing clients; identify opportunities for new clients and service lines.
  • Understand and deliver on client requirements, ensuring customer satisfaction and delight.
  • Act as the primary liaison between clients and operations teams, ensuring clear and timely communication.
  • Be flexible and responsive to client needs, consistently delivering against SLAs.
• Operational Excellence
  • Drive process improvements to achieve operational excellence.
  • Monitor KPIs, variance reports, and highlight issues proactively to clients.
  • Conduct compliance audits, identify gaps, and implement corrective actions (RCA, CAPA).
  • Ensure accurate data utilization for invoicing and reporting.
  • Meet all requirements of management systems and ensure adherence to organizational standards.
• People Leadership
  • Lead, motivate, and develop coding teams to achieve individual and organizational goals.
  • Manage and reduce attrition within acceptable levels.
  • Allocate resources effectively to improve process efficiency.
  • Conduct periodic performance reviews, appraisals, and career development discussions.
  • Identify training needs and ensure timely interventions for skill development.
  • Coach, mentor, and guide team members while providing frontline supervision.
• Performance Management
  • Monitor productivity, service delivery, and overall results of the coding teams.
  • Track daily progress, make adjustments, and resolve issues to ensure optimal performance.
  • Ensure teams consistently meet or exceed contractual obligations and service levels.
  • Prepare, track, and maintain regular as well as ad hoc performance reports.

Qualifications & Skills

• Graduate in Life Sciences, Healthcare, or related field (certification in medical coding preferred).
• Minimum 7+ years of experience in medical coding operations with at least 3–5 years in a leadership role.
• Strong experience managing E&M and Surgery Coding
• Strong analytical skills with the ability to make sound business decisions.
• Excellent people management, coaching, and leadership skills.
• Strong communication and interpersonal abilities.

Why Join Us

• Opportunity to lead and grow a high-performing team in the US Healthcare domain.
• Exposure to large-scale coding operations and client engagements.
• A culture that encourages innovation, operational excellence, and people development.