Assistant Manager, Ocean Operations

Flexport; New Delhi; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Flexport in New Delhi, India is seeking an Assistant Manager - Ocean Operations to manage end-to-end shipments within the ISC region, coordinating with carriers, warehouses and partners to ensure on-time performance and high quality. You will drive process improvements, meet KPIs and SLAs, and collaborate with peers to solve problems in a fast-paced logistics environment.

Bachelor's degree and 5+ years in global forwarding or ocean freight required; strong communication, teamwork and proficiency

Qualifications

• Bachelor's degree
• 5 years of global forwarding or related work experience
• Growth mindset - always looking for ways to improve yourself and your work
• 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
• Strong critical thinking skills and attention to detail
• Effective communication and interpersonal abilities
• Ability to work effectively in a collaborative team environment
• Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps

Responsibilities

• Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP) that
• Solve client issues quickly and ensure smooth operations at origin and destination and escalates issues as needed
• Your team will seamless coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses
• Execute the end-to-end movement of freight within a regional network

Skills

Growth mindset

Critical thinking

Communication skills

Interpersonal abilities

Team collaboration

Organisation & planning

Process improvement

Education

Bachelor's degree

Tools

MS Office

Google apps

Job description

Job Summary

As a Assistant Manager - Ocean Operations, you are an expert in executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate the supply chain operations within the ISC region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. Lastly, this role will work very closely with peers and supervisors to problem solve.

Responsibilities

You will:

• Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP) that
• Solve client issues quickly and ensure smooth operations at origin and destination and escalates issues as needed
• Your team will:
  • Seamlessly coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses
  • Execute the end-to-end movement of freight within a regional network

Qualifications

• Bachelor's degree
• Minimum 5 years of global forwarding or related work experience
• Growth mindset - always looking for ways to improve yourself and your work
• 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
• Strong critical thinking skills and attention to detail
• Effective communication and interpersonal abilities
• Ability to work effectively in a collaborative team environment
• Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.