Assistant Manager- Motor Insurance

Edme Insurance Brokers; Muzaffarpur; On-site; INR 600,000 - 900,000; Full time

Job summary

Edme Insurance Brokers invites applications for a Relationship Manager to oversee motor insurance business through dealer tie-ups. You will drive revenue, engage dealership partners, and coordinate with insurers to ensure smooth claim settlements.

The role involves training dealer staff, maintaining relationships, and ensuring timely payments and compliance across the network. The ideal candidate will have hands-on experience in B2B insurance channels, strong communication skills, and a

Qualifications

• Generate Revenue for Edme by maintaining penetration, new channel acquisition, increasing average ticket size and renewal retention targets
• Call periodic meetings with the dealerships (Dealer Principle/ Insurance/sales/workshop Teams) and insurers for issue resolution, engagement and review
• Circulate and initiate dialogues around dealer performance MIS to all the dealers and sales heads for tracking regions of growth/ de-growth and partners’ profitability

Responsibilities

• Maintain effective & value adding relationships with all stakeholders.
• Create win-win situations for all business stakeholders.
• Ensure timely MISP fees disbursement to dealer partners.
• Periodically visit dealership sites, workshops and maintain formal as well as informal network with them.
• Resolve dealer queries, B2B partner queries and escalations as required.
• Coordinate & maintain relations with the insurers to ensure smooth and hassle free claim settlements.
• Take feedback from the dealerships / B2B partners on the services of Edme and that of the insurance companies to ensure end customer satisfaction and consistent improvement in the services offered by Edme

Job description

Edme is looking for Relationship Manager for managing Motor Insurance business through dealer tie ups

Key Result Areas

Supporting Actions

Achieve Revenue Targets

• Generate Revenue for Edme & achieve assigned OD targets by Maintaining penetration, new channel acquisition, increasing Average Ticket Size and renewal retention targets
• Call periodic meetings with the dealerships (Dealer Principle/ Insurance/sales/workshop Teams) and insurers for critical issue resolution, engagement and review.
• Circulate and initiate dialogues around dealer performance MIS to all the dealers and sales heads for tracking regions of growth/ de-growth and partners’ profitability.

Dealership Relationship Management

• Maintain effective & value adding relationships with all stakeholders.
• Create win-win situations for all business stakeholders.
• Ensure timely MISP fees disbursement to dealer partners.
• Periodically Visit dealership sites, workshops and maintain formal as well as informal network with them.
• Resolve dealer queries, B2B partner queries and escal ... as & when required.
• Coordinate & maintain relations with the insurers to ensure smooth and hassle free claim settlements.
• Take feedback from the dealerships / B2B partners on the services of Edme and that of the insurance companies to ensure end customer satisfaction and consistent improvement in the services offered by Edme

Training

• Impart trainings on Basics of Insurance, motor insurance & regulatory guidelines to dealer sales & workshops executives.
• Training on Edme customized products and their benefits to customers/dealers.
• Resolve all product & service related queries and escal ... as & when required.

Branding & Visibility

• Maintain & Track penetration of the Edme products.
• Ensure that Edme service levels are maintained.
• solicit dealers / PARTNERs for selling insurance policies through only Edme
• Tie up with dealers for promotion of Edme products during renewal camps organized by PARTNERs

Audit & Compliance

• Ensure that Designated person is trained and updated with regulatory guidelines & changes, if any.
• Reconciliation of MISP fee payments to the dealers.
• Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs. Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the portal