Assistant Manager - Legal, Collections

SBI Card; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

SBI Card is hiring for a role in legal collections. The position focuses on daily recovery operations, handling escalations via courts and regulatory channels, and providing litigation support to sales and collections teams.

The candidate will represent the company in collection matters and manage documentation and evidence for proceedings. Qualifications include an LLB and experience in collections, with a strong grasp of escalation procedures and industry best practices.

Qualifications

• Experience in legal collections and recovery processes.
• Adept in handling escalations including police escalation.
• Market awareness of collections best practices and industry norms.

Responsibilities

• Achieve recovery targets and support day-to-day legal collection activities.
• Provide legal support for escalations raised by customers across courts and quasi-judicial forums.
• Represent the company in collection matters and prepare evidence for litigation.

Skills

Legal Collections

Escalation Handling (Police)

Collections Best Practices

Education

LLB

Job description

About Us

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded! We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning development framework

What s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded! We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning development framework

Role Purpose

To conduct day-to-day legal support for the Collection of dues from Customers in assigned regions.

To achieve recovery targets Handle escalations raised by the Customers through various modes (Courts, Quasi-Judicial Forums, Investigating Authorities) for legal collection activities.

Role Accountability

1. Achieving recovery targets as per MOU
2. Conduct day-to-day legal support for the Collection of dues from Customers in assigned regions.
3. Support for Handling Escalations raised by the Customers through various modes (Courts, Quasi-Judicial Forums, Investigating Authorities, etc ) for legal collection activities
4. Provide Legal Support to sales and collections functions for escalation cases against employees.
5. Prepare and maintain MIS for decentralized legal collection matters in assigned regions.
6. Represent the Company in collection matters.
7. Provide administrative support to litigation and advisory verticals in drafting replies, preparing evidence, etc

Measures of Success

1. Win Ratio%
2. No adverse comments by businesses on legal collection support in the region
3. Meet the recovery target for legal collections
4. Ensure 100% resolution of escalated cases
5. Process adherence as per agreed MOU

Technical Skills / Experience / Certifications

1. Experience in Legal Collections
2. Adept in handling escalation including Police escalation
3. Market awareness in terms of collections best practices

Competencies critical to the role

1. Collaboration Teamwork
2. Written and Verbal Communication

Qualification

LLB

Preferred Industry

Law Firms/ FSI

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.