Assistant Manager-IT Infrastructure, Networking & Security

Unloadbox; Gurugram District; Hybrid; INR 1,200,000 - 2,200,000; Full time

Job summary

Unloadbox is seeking an Assistant Manager IT with 5+ years of experience to oversee networks, clouds, and servers with a strong security focus. This hands-on role includes monitoring, incident handling, implementing security controls, and supporting the IT infra team in day-to-day operations.

You will lead incident response, run PoCs for new tools, and drive standardization across network, server, and cloud environments while ensuring compliance and governance.

Qualifications

• Experience leading IT teams and managing incidents with SLA adherence.
• Strong cybersecurity and network security operations experience.
• Proven ability to run PoCs for security/infra tools and document recommendations.

Responsibilities

• Lead IT team and manage incidents, changes, and problems within SLAs.
• Oversee day-to-day infra and cybersecurity initiatives from a NOC/SOC perspective.
• Design, operate, and secure multi-site networks and cloud workloads (AWS/Azure).
• Administer Microsoft 365, Entra ID, and related security policies.
• Publish dashboards on security posture, incidents, and risk mitigation actions.

Skills

Leadership

Incident Management

Cybersecurity

Network Operations

Cloud Management

PoC Evaluation

Office 365 Admin

Stakeholder Management

Tools

Palo Alto

GlobalProtect VPN

SIEM

NDR/EDR

Office 365

Job description

POSITION SUMMARY

We are looking for an Assistant Manager IT, with 5+ years of experience to manage our networks, clouds and servers with a strong focus on security. This is a hands-on role where you will handle monitoring and incidents, implement security controls, run small proof-of-concepts (PoCs) for new tools, and support the IT infra team in their day-to-day work.

EXPERIENCE AND REQUIRED SKILL SETS

Leadership and Service Delivery: Support and lead IT team, set priorities, coach and run incidents, change and problem routines within SLAs. Partner with stakeholders and vendors, track budgets, optimize usage, and elevate risks early.

Cybersecurity, NOC & Incident Operations: Run day-to-day infra and cybersecurity initiatives from a NOC/SOC point of view - monitoring, triage, escalation and closure within SLAs.

Network and Security operations: Plan, operate and improve multi-site networks-switches, routers, content filtering and site interconnects. Administer Palo Alto firewalls, IPS/IDS, GlobalProtect user VPN and IPSec tunnels. Maintain NDR/EDR integrations and coordinate with SOC for monitoring and response.

Cloud and Platform Management: Design and run secure, cost optimized AWS and Azure networks and workloads, including connectivity with on-prem.

Proof of Concept (PoC) & Engineering Improvement: Own PoCs for new security and infra tools (EDR/NDR, SIEM, SASE/ZTNA, backup, monitoring, etc.) - evaluation, testing, documentation and recommendation.

Standardize configurations, hardening baselines and deployment patterns across network, server, and cloud.

Microsoft 365 and end user services: Administer Office 365, Entra ID, security, user life cycle, policy hygiene and escalations. Ensure smooth onboarding, remote support and resolution of advanced infra issues.

Compliance, risk and security assurance: Uphold ISO 27001 and SOC2 and related frameworks where applicable-run periodic risk assessments and audits. Run periodic risk assessments on infra and security controls and track mitigation plans. Lead incident response and basic forensic investigation, document root causes and preventive actions.

Engineering excellence and improvement: Standardize configurations, hardening baselines, and documentation. Track vulnerabilities and apply fixes, evaluate new tech to improve reliability. Security and performance.

Celebrating 14 Glorious Years!

Reporting: Publish regular dashboards on service KPIs, security posture (incidents, vulnerabilities, compliance status), risks and costs. Present clear action plans and follow-ups to management.

Deep understanding of network architecture, perimeter security, Wintel/server operations, and cloud networking/security.

Strong grasp of security fundamentals: identity and access management, endpoint security, vulnerability management,

logging, and monitoring.

Comfortable owning PoCs and evaluations of new security/infra tools and converting them into stable BAU solutions.

Clear written and verbal communication, stakeholder management, vendor coordination, and team leadership.

High sense of ownership and dependability - able to operate calmly during incidents and drive issues to closure.

GOOD TO HAVE

Strong track record of running networks, servers and cloud at scale, including Office 365 administration.

Hands on with Palo Alto firewalls and multi-site connectivity, incident handling and security monitoring.

Certifications : Any mix of CCNP Security or equivalent, AWS/Azure certifications, CEH/CISSP