Assistant Manager IT

SGS; Thane; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading inspection and certification company located in Maharashtra, India, is seeking an experienced IT Operations Manager. Responsibilities include managing the installation and connectivity of computer systems, resolving technical issues, and supporting end-user staff. Ideal candidates will have 8-12 years of experience in network management or IT operations with relevant qualifications in the field. A postgraduate degree is desirable, and specialization in Azure Foundation is a plus.

Qualifications

• Graduate in IT or related field.
• 8-12 years of experience in IT operations or network management.
• Experience with project management in technology environments.

Responsibilities

• Manage installation and connectivity of computer systems.
• Coordinate installation of hardware and software.
• Resolve Level 3 break-fix incidents and issues.

Skills

Network management

End User support

IT systems implementation

Project management

Education

Graduate

Post Graduate

Specialization in IT operations/Network/Azure Foundation

Job description

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

• Support and coordinate installation, and connectivity of computer systems and network infrastructure to ensure the stable Business functions and continuity of operations. Manages End User support staff in a region that develop, configure, maintain, support, and optimize all new and existing network hardware, software, and communication links.
• Support and coordinates installation of in-house and remote hardware and software across the organization’s network.
• Ensures that project/department milestones/goals are met and adhering to approved timelines and facilitating approvals and development for global and local teams.
• Ensures that standards and procedures are followed during design and implementation of IT systems and applications.
• Coordinates with other IT teams and vendors to implement technologies and resolve Level 3 break-fix incidents and issues.
• Resolution of network connectivity issues and outages.
• Installation and configuration of LAN/WAN network circuits and appliances.
• Data acquisition in support of company projects during mergers and acquisitions.
• Site review and documentation.
• Fix, imaging, installation and configurations of end-user hardware, software and OS – Server hardware, software, OS and protocols.
• Active directory access and permissions.
• Networking appliances.
• Business applications.

Qualifications

• Essential: Graduate
• Desirable: Graduate / Post Graduate
• Specialization: IT operations / Network / Azure Foundation

Additional Information

• 8-12 years
• Industry/ Sector: Any Products and Services Company.
• Scope of job /Activities handled: IT operations / Infrastructure /Project Management