Assistant Manager Guest Relation

Hyatt Regency; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Regency Kolkata is seeking an Assistant Manager - Guest Relations to assist with the efficient running of the Front Office department, aligning with Hyatt’s corporate strategies and brand standards, while meeting guest expectations.

The role supports the Front Office Manager in managing day-to-day Front Desk operations and delivering outstanding guest service, requiring solid communication and customer relations skills and a minimum of 2 years in a similar hotel leadership role.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist Front Office Manager in managing day-to-day Front Desk operations and delivering guest service.

Skills

Communication skills

Customer relations

Job description

Organization- Hyatt Regency Kolkata

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Relation is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.

• Well developed communication and customer relations skills.