Assistant Manager- Front Office

Grand Hyatt; Panaji; On-site; INR 600,000 - 800,000; Full time

Job summary

Grand Hyatt Goa in Panaji, India, seeks an Assistant Manager - Front Office to support the Front Office Manager in delivering exceptional guest service and ensuring smooth day-to-day operations at the hotel front desk.

You will lead by example, coordinate front desk activities, train staff, handle guest requests with tact, and uphold Hyatt's brand standards and corporate strategies while meeting guest and owner expectations.

Qualifications

• Minimum 2 years of experience in Front Office leadership in a hotel.
• Strong communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the Front Office department.
• Support the Front Office Manager with day-to-day Front Desk operations.

Skills

Communication skills

Customer relations

Job description

Organization - Grand Hyatt Goa

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Team Leader or Assistant Manager - Front Office in a hotel. Well developed communication and customer relations skills.