Assistant Manager - Finance Operations

Acumen, Part of Sannam S4 Group; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Acumen, a premier international education partner, seeks an Assistant Manager – Operations to oversee expense management, vendor coordination, and procurement workflows. You will maintain portals, drive process improvements, and collaborate with Finance and leadership to ensure efficient operations in a global education context.

The role emphasizes accuracy, timely reporting, and the use of AI tools to optimize workflows, with close coordination across teams and vendors.

Qualifications

• Bachelor's degree in Business, Commerce, Science, or related field.
• 4–5 years of relevant experience in operations, administration, or financial operations support.
• Hands-on experience with Zoho and other operational/expense management platforms.
• Strong proficiency in MS Excel and Google Sheets.
• Familiarity with AI tools for process automation and documentation.

Responsibilities

• Oversee employee expense management and coordinate with Finance for timely processing.
• Verify vendor invoices, approvals, and PO management; maintain trackers for expenses and invoices.
• Manage zoho/happay and other platforms; ensure data accuracy and timely reporting.
• Develop SOPs and explore AI-enabled improvements for operations and reporting.

Skills

Analytical skills

Excel

Google Sheets

AI for workflow

Communication

Time management

Education

Bachelor's degree

Tools

Zoho

Job description

Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and organisations embarking on their global journeys.

Our Mission and Approach

Driven by research and rich data insights, Acumen offers innovative solutions tailored to the unique needs of each partner. Our end-to-end services empower educational institutions to establish and enhance their international presence, ensuring they receive trusted guidance and expertise at every step.

Global Reach and Services

With a strong presence in India, South and Southeast Asia, and North America, Acumen delivers excellence in education consulting, advisory, and implementation. Our services include in-country representation, high school engagement, agent management, enrollment services, and strategic consulting, all designed to help institutions thrive in today's competitive international education landscape.

Our Team and Values

Our diverse team of over 300 professionals, with a 70% female representation, embodies our core values: Collaboration, Agility, Impact, Empowerment, and Integrity. This commitment to diversity and inclusion fosters a dynamic and supportive environment, enabling us to deliver impactful solutions to our partners.

Why Choose Acumen

Our unique understanding of the education sector, combined with a people-first approach and student-focused insights, has made us an invaluable partner for educational institutions globally. We prioritise your needs, offering practitioner-led expertise and end-to-end support without taking commissions or selling services directly to students, ensuring our focus remains solely on enhancing your institution's success.

Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global arena.

The Opportunity

The Assistant Manager – Operations will manage key operational processes including employee expense management, vendor and invoice coordination, procurement and PO workflows, system and portal administration, database management, and reporting.

The role involves close coordination with employees, vendors, Finance, internal teams, and leadership to ensure accurate, timely, and efficient operations.

Role Summary

The role is responsible for supporting day-to-day operations, ensuring smooth execution of expense, procurement, vendor, system, and reporting processes. The incumbent will also contribute to process improvements, SOP development, and the use of AI and technology to enhance operational efficiency.

Key Responsibilities

Operations & Expense Management

• Review employee expense sheets for accuracy and policy compliance and coordinate timely submission to Finance.
• Verify vendor invoices, coordinate approvals, and ensure timely submission to Finance.
• Generate and manage Purchase Orders, including PO closures and actualisation against final invoices.
• Maintain accurate trackers and databases for expenses, invoices, POs, and other operational activities.

Systems & Portal Management

• Manage activities across Zoho, Happay, and other expense/procurement platforms.Strong knowledge of TDS, GST, PF, Gratuity, and ESI provisions
• Create and manage user accounts and access across internal systems.
• Support employees with portal-related queries and resolve issues.
• Maintain operational databases and perform regular reconciliations.
• Prepare and provide reports/data to management as required.
• Ensure accuracy and timely updating of trackers and records.

Process Improvement & Stakeholder Coordination

• Develop and maintain SOPs and process documentation.
• Leverage AI and technology to improve operational workflows.
• Coordinate effectively with employees, vendors, Finance, internal teams, and leadership.
• Follow up on pending activities and ensure timely closure.

Qualifications and Experience

• Bachelor's degree in Business, Commerce, Science, or a related field.
• 4–5 years of relevant experience in operations, administration, or financial operations support
• Hands-on experience with Zoho and other operational/expense management platforms.
• Strong proficiency in MS Excel and Google Sheets.
• Familiarity with AI tools for process automation and documentation.

Skills and Competencies

• Strong analytical, logical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong time management and ability to work under pressure
• Strong attention to detail and organisational skills.
• Proactive approach with a strong sense of ownership.
• Ability to manage multiple priorities and work under deadlines.
• Comfortable working with technology and learning new systems.

Attributes

• High professionalism and accountability
• Ability to multitask and manage deadlines
• Detail-oriented with strong accuracy in financial work
• Collaborative and service-focused mindset
• Opportunity to work with a globally recognised organisation in international education.
• Exposure to international finance operations across multiple regions.
• Collaborate with experienced professionals and global stakeholders.
• Gain experience in managing complex financial processes and regulatory frameworks.
• Career growth opportunities within a dynamic and expanding organisation.
• Be part of an organisation that values innovation, collaboration, and professional development.

Social Media: https://www.linkedin.com/company/acumen-edu/