Assistant Manager - Field Service

Atomberg Technologies; Nagpur District, Nashik District, Rajkot; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Atomberg Technologies is hiring an Assistant Manager - Field Service to lead day-to-day service operations in Nashik, Nagpur and Rajkot. The role requires 2-4 years of field service experience and involves managing service partners, resolving escalations, and driving improvements in response times.

The candidate will be expected to identify gaps, ensure spare parts availability, and work with Sales & Service teams to enhance customer experience across the region.

Qualifications

• 2-4 years of proven field service experience.
• Willingness to travel across assigned zones.

Responsabilités

• Drive day-to-day service operations across the zone.
• Resolve field-level service issues and escalations.
• Manage & improve service partner performance and TAT.
• Identify service gaps and drive corrective actions.
• Ensure availability of spares and service infrastructure.
• Spend time in the market to understand issues and solve them at source.
• Work closely with Sales & Service teams to improve customer experience.

Connaissances

Field service mgmt

Operations coordination

Description du poste

WERE HIRING | Assistant Manager - Field Service

Location - Nashik, Nagpur , Rajkot

Experience - 2- 4 Years

Roles and Responsibilities

• Drive day-to-day service operations across the zone
• Resolve field-level service issues and escalations
• Manage & improve service partner performance and TAT
• Identify service gaps and drive corrective actions
• Ensure availability of spares and service infrastructure
• Spend time in the market to understand issues and solve them at source
• Work closely with Sales & Service teams to improve customer experience