Assistant Manager - F&B

cw; Bengaluru; On-site; INR 550,000 - 900,000; Full time

Job summary

CW Bengaluru is seeking an Assistant Manager - F&B Operations to independently manage backend kitchen operations, drive food quality, hygiene and safety, and ensure sustainability across cafeterias and allied outlets.

The role involves coordinating with QHSE, Facilities and HR, monitoring MIS and KPIs, and driving vendor performance to deliver excellent service and employee experience.

Qualifications

• Graduate / Diploma in Hotel Management or relevant field.
• 3-6 years of experience in F&B operations or Facility Management.
• Experience in corporate/campus environments preferred.
• Strong knowledge of food safety and hygiene standards.

Responsibilities

• Independently oversee back-end and kitchen operations, including food production, storage, receiving, preparation and dispatch.
• Establish and monitor food quality, hygiene and food-safety controls across cafeteria, pantry, kitchen and allied F&B operations.
• Ensure adherence to applicable FSSAI requirements, food-safety practices, hygiene protocols and QHSE standards.
• Conduct regular kitchen, storage, receiving and food-handling inspections, including temperature, sanitation and pest-control checks.
• Monitor raw-material quality, vendor supplies, shelf life, storage conditions and FIFO/FEFO practices.
• Drive vendor performance management, including SLA adherence, quality, hygiene, manpower, service standards and corrective actions.
• Independently manage food complaints, quality deviations, foreign-object/pest incidents and RCA/CAPA, ensuring timely closure.
• Monitor food wastage, consumption patterns, portion control and operational efficiency.
• Drive sustainability initiatives covering food waste, water, energy, packaging and responsible sourcing.
• Review and monitor F&B MIS, operational KPIs, hygiene scores, audit findings and service-level performance.
• Coordinate with QHSE, Facilities, Procurement, HR and business stakeholders to ensure seamless F&B operations.
• Support menu planning, trials, new vendor onboarding and operational readiness, with strong focus on quality and employee experience.
• Conduct vendor audits, kitchen audits and periodic compliance reviews, ensuring corrective actions are implemented.
• Ensure the cafeteria operates with a strong focus on food safety, consistency, employee experience and commercial discipline.
• Ability to independently manage the operation on ground, identify gaps, challenge vendors and drive corrective action without continuous supervision.

Skills

F&B operations

Hygiene & safety

Vendor management

Communication skills

MS Excel

Education

Degree/Diploma in Hotel Management, Food Technology, Hospitality, F&B Management or related discipline

Job description

Job Title

Assistant Manager - F&B

Assistant Manager - F&B Operations

Independently manage and monitor corporate F&B operations, with strong ownership of back-end/kitchen operations, food quality, hygiene, safety, sustainability and service standards.

Key Responsibilities

• Independently oversee back-end and kitchen operations, including food production, storage, receiving, preparation and dispatch.
• Establish and monitor food quality, hygiene and food-safety controls across cafeteria, pantry, kitchen and allied F&B operations.
• Ensure adherence to applicable FSSAI requirements, food-safety practices, hygiene protocols and QHSE standards.
• Conduct regular kitchen, storage, receiving and food-handling inspections, including temperature, sanitation and pest-control checks.
• Monitor raw-material quality, vendor supplies, shelf life, storage conditions and FIFO/FEFO practices.
• Drive vendor performance management, including SLA adherence, quality, hygiene, manpower, service standards and corrective actions.
• Independently manage food complaints, quality deviations, foreign-object/pest incidents and RCA/CAPA, ensuring timely closure.
• Monitor food wastage, consumption patterns, portion control and operational efficiency.
• Drive sustainability initiatives covering food waste, water, energy, packaging and responsible sourcing.
• Review and monitor F&B MIS, operational KPIs, hygiene scores, audit findings and service-level performance.
• Coordinate with QHSE, Facilities, Procurement, HR and business stakeholders to ensure seamless F&B operations.
• Support menu planning, trials, new vendor onboarding and operational readiness, with strong focus on quality and employee experience.
• Conduct vendor audits, kitchen audits and periodic compliance reviews, ensuring corrective actions are implemented.
• Ensure the cafeteria operates with a strong focus on food safety, consistency, employee experience and commercial discipline.
• Ability to independently manage the operation on ground, identify gaps, challenge vendors and drive corrective action without continuous supervision.

Ideal Candidate Profile

• Degree/Diploma in Hotel Management, Food Technology, Hospitality, F&B Management or related discipline.
• Strong hands-on experience in corporate F&B / institutional catering / large-scale cafeteria operations.
• Thorough knowledge of back-end kitchen operations, food quality, hygiene, food safety and sustainability.
• Good understanding of FSSAI requirements, HACCP principles and food-safety controls.
• Experience managing F&B vendors, service partners and multi-stakeholder corporate environments.
• Strong operational judgement with the ability to independently monitor, intervene, resolve and elevate issues.
• Prior experience in BFSI / Fintech / IT corporate cafeterias would be an advantage.

Key Skills & Competencies

• Strong knowledge of F&B operations and hygiene standards
• Vendor and stakeholder management skills
• Good communication and interpersonal abilities
• Problem-solving and multitasking skills
• Basic knowledge of MS Excel and reporting

Qualifications & Experience

• Graduate / Diploma in Hotel Management or relevant field
• 3-6 years of experience in F&B operations / Facility Management
• Experience in corporate/campus environments preferred

Key Performance Indicators (KPIs)

• Service quality & customer satisfaction
• Hygiene and audit compliance scores
• Cost control and wastage reduction
• Vendor performance and SLA adherence