Assistant Manager - Ecommerce Category Management

Marks and Spencer Reliance India Private Limited; Gurugram District; On-site; INR 650,000 - 1,200,000; Full time

Job summary

Marks and Spencer Reliance India Private Limited is seeking an Assistant Manager for E Commerce Category Management to drive category performance and profitability. You will monitor sales, margin, traffic, and inventory, and partner with Supply Chain and Merchandising to optimize stock levels.

The role also involves forecasting, analytics, and collaboration with Marketing and Digital teams to plan campaigns and promotions. Strong Excel skills and cross-functional communication are essential.

Qualifications

• Bachelor’s or Master’s degree in a relevant field such as Fashion, Business Administration or related discipline.
• 2–4 years of experience in Ecommerce, Category Management, Merchandising, Retail Analytics or Commercial Planning.
• Experience with inventory management, forecasting and sales analytics.

Responsibilities

• Monitor category performance metrics including sales, margin, conversion, traffic and inventory to identify growth opportunities.
• Manage inventory health, stock availability and replenishment planning with Supply Chain and Merchandising teams.
• Support demand forecasting using historical trends, seasonality, promotions and market insights.
• Analyze customer behaviour, basket trends and site metrics to generate actionable insights.
• Collaborate with Marketing and Category teams for campaign planning and promotional forecasting.
• Monitor SKU productivity and recommend assortment improvements.
• Liaise with Merchandising, Supply Chain, Operations, Digital and Marketing to achieve category objectives.
• Prepare regular category reports, dashboards and reviews with accurate data.
• Define measures of success and ensure timely reporting and governance.

Skills

Analytical skills

Advanced MS Excel

Ecommerce trading

Category performance analysis

Inventory planning

Forecasting

Cross-functional collaboration

Communication skills

Education

Graduate/Postgraduate in Fashion, Business Administration or related

Tools

MS Excel

Job description

Role:

Assistant Manager – E Commerce Category Management

Key Accountabilities, Responsibilities, And Measures

Category Performance & Trading

• Monitor category sales, margin, conversion, traffic and inventory performance. Identify opportunities to improve category growth and profitability. Support weekly and monthly business reviews.

Inventory Planning & Availability

• Manage inventory health, stock availability and replenishment planning. Partner with Supply Chain and Merchandising teams to ensure optimal stock levels and reduced stock-outs.

Forecasting & Demand Planning

• Support demand forecasting using historical trends, seasonality, promotions and market insights. Monitor forecast accuracy and recommend corrective actions.

Category Analytics & Insights

• Analyse customer behaviour, basket trends, site metrics and category performance data. Generate actionable insights and recommendations for business growth.

Promotion & Campaign Support

• Partner with Marketing and Category teams to support campaign planning, promotional forecasting and performance tracking.

Assortment & Product Performance

• Monitor SKU productivity and product performance. Recommend assortment improvements and rationalisation opportunities.

Cross-Functional Collaboration

• Work closely with Merchandising, Supply Chain, Operations, Digital and Marketing teams to deliver category objectives.

Reporting & Governance

• Prepare regular category performance reports, dashboards and business reviews. Maintain data accuracy and process compliance.

Measures of Success

• Sales and category growth versus plan.
• Inventory availability and stock health metrics.
• Forecast accuracy and inventory productivity.
• Conversion rate and customer engagement performance.
• Quality and timeliness of reporting and business insights.

Key Relationships and Stakeholders

Internal

• Buying & Merchandising Teams
• Supply Chain & Fulfilment Teams
• Ecommerce Trading Team & Site Operations
• Digital Marketing Team
• Finance Team
• Commercial & Category Teams

Key Skills

• Strong analytical and problem-solving capability.
• Advanced MS Excel and reporting skills.
• Ecommerce trading and category performance analysis.
• Inventory planning and demand forecasting.
• Effective stakeholder and cross-functional collaboration skills.
• Excellent written and verbal communication skills.

Qualifications And Experience

Qualification:

• Graduate/Postgraduate qualification in Fashion, Business Administration or a related discipline.

Experience:

• 2–4 years of experience in Ecommerce, Category Management, Merchandising, Retail Analytics or Commercial Planning.
• Experience working with inventory management, forecasting and sales analytics.
• Understanding of ecommerce metrics and digital trading levers.