Assistant Manager - Ecommerce Category Management

MARKS & SPENCER (M&S); Gurugram District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Marks & Spencer (M&S) is seeking an Assistant Manager for E-commerce Category Management in Gurugram, India. The role focuses on category performance, inventory health and forecasting to drive growth across digital channels.

Responsibilities include analytics, reporting, cross-functional collaboration with Merchandising, Supply Chain and Marketing, and supporting campaigns and assortment decisions to optimize profitability.

Qualifications

• Graduate or postgraduate in Fashion, Business Administration, or related discipline.
• 2–4 years in Ecommerce, Category Management, Merchandising, or Retail Analytics.
• Experience with inventory management, forecasting and sales analytics.

Responsibilities

• Monitor category sales, margin, conversion, traffic and inventory performance.
• Manage inventory health, stock availability and replenishment planning.
• Support demand forecasting using historical trends and seasonality.
• Analyze customer behavior, site metrics and category performance data.
• Support promotion planning, forecasting and performance tracking.
• Collaborate with Merchandising, Supply Chain, Digital and Marketing to meet category objectives.
• Prepare regular category performance reports and dashboards.

Skills

Strong analytical and problem-solving

Advanced MS Excel

Ecommerce trading analysis

Inventory planning & forecasting

Cross-functional collaboration

Communication skills

Education

Graduate/Postgraduate in Fashion or Business Administration

Tools

MS Excel

Job description

Job Summary

Role: Assistant Manager - E Commerce Category Management

Responsibilities

Category Performance Trading

• Monitor category sales, margin, conversion, traffic and inventory performance. Identify opportunities to improve category growth and profitability. Support weekly and monthly business reviews.

Inventory Planning Availability

• Manage inventory health, stock availability and replenishment planning. Partner with Supply Chain and Merchandising teams to ensure optimal stock levels and reduced stock-outs.

Forecasting Demand Planning

• Support demand forecasting using historical trends, seasonality, promotions and market insights. Monitor forecast accuracy and recommend corrective actions.

Category Analytics Insights

• Analyse customer behaviour, basket trends, site metrics and category performance data. Generate actionable insights and recommendations for business growth.

Promotion Campaign Support

• Partner with Marketing and Category teams to support campaign planning, promotional forecasting and performance tracking.

Assortment Product Performance

• Monitor SKU productivity and product performance. Recommend assortment improvements and rationalisation opportunities.

Cross-Functional Collaboration

• Work closely with Merchandising, Supply Chain, Operations, Digital and Marketing teams to deliver category objectives.

Reporting Governance

• Prepare regular category performance reports, dashboards and business reviews. Maintain data accuracy and process compliance.

Measures of Success

• Sales and category growth versus plan.
• Inventory availability and stock health metrics.
• Forecast accuracy and inventory productivity.
• Conversion rate and customer engagement performance.
• Quality and timeliness of reporting and business insights.

Key Relationships and Stakeholders

Internal

• Buying Merchandising Teams
• Supply Chain Fulfilment Teams
• Ecommerce Trading Team Site Operations
• Digital Marketing Team
• Finance Team
• Commercial Category Teams

Key Skills

• Strong analytical and problem-solving capability.
• Advanced MS Excel and reporting skills.
• Ecommerce trading and category performance analysis.
• Inventory planning and demand forecasting.
• Effective stakeholder and cross-functional collaboration skills.
• Excellent written and verbal communication skills.

Qualifications and Experience

Qualification

• Graduate/Postgraduate qualification in Fashion, Business Administration or a related discipline.

Experience

• 2-4 years of experience in Ecommerce, Category Management, Merchandising, Retail Analytics or Commercial Planning.
• Experience working with inventory management, forecasting and sales analytics.
• Understanding of ecommerce metrics and digital trading levers.