Assistant Manager - Digital CME

CLIRNET Services Private Limited; Kolkata District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Keka Inc. in India is seeking a Program Manager to plan, coordinate, implement, and evaluate Continuing Medical Education programs, ensuring accreditation and compliance while delivering a high-quality experience for faculty and healthcare professionals.

The role emphasizes cross-functional collaboration, budget oversight, and data-driven reporting to stakeholders, with focus on learner engagement and program effectiveness while staying current on CME regulations.

Qualifications

• Bachelor's degree in a relevant field; master's preferred.
• Strong understanding of event accreditation and compliance.
• Proven track record managing multiple CME programs and stakeholders.

Responsibilities

• Develop and manage CME/CDE/CVE/RTM/FGD programs from initial planning through completion and evaluation.
• Coordinate educational needs assessments, learning objectives, faculty engagement, agendas, and program logistics.
• Ensure activities comply with accreditation standards, policies, and independence requirements.
• Manage faculty and speaker documentation, disclosures, conflict-of-interest processes, and required certifications.
• Coordinate with medical, scientific, commercial, compliance, marketing, and external partners as appropriate.
• Manage CME budgets, vendors, contracts, timelines, and program deliverables.
• Oversee accreditation submissions, activity documentation, attendance records, evaluations, and certificates.
• Monitor learner participation, outcomes, and educational effectiveness.
• Prepare reports, dashboards, and post-program analyses for internal and external stakeholders.
• Maintain accurate session records and support audits or accreditation reviews.
• Identify opportunities to improve program quality, learner engagement, and operational efficiency.
• Stay current with changes in CME regulations, accreditation requirements, and industry best practices.

Skills

Program and project management

Stakeholder and faculty management

Budget and vendor management

Medical education operations

Data analysis and reporting

Communication and presentation skills

Cross-functional collaboration

Education

Bachelor's degree in healthcare, life sciences, education, business administration, or a related field

Master's degree preferred

Job description

The Program Manager is responsible for planning, coordinating, implementing, and evaluating Continuing Medical Education programs. The role ensures that educational activities meet applicable accreditation, compliance, quality, and documentation requirements while delivering a high-quality experience for faculty, healthcare professionals, and stakeholders.

Key Responsibilities

• Develop and manage CME/CDE/CVE/RTM/FGD programs from initial planning through completion and evaluation.
• Coordinate educational needs assessments, learning objectives, faculty engagement, agendas, and program logistics.
• Ensure activities comply with applicable accreditation standards, policies, and independence requirements.
• Manage faculty and speaker documentation, disclosures, conflict-of-interest processes, and required certifications.
• Coordinate with medical, scientific, commercial, compliance, marketing, and external partners as appropriate.
• Manage CME budgets, vendors, contracts, timelines, and program deliverables.
• Oversee accreditation submissions, activity documentation, attendance records, evaluations, and certificates.
• Monitor learner participation, outcomes, and educational effectiveness.
• Prepare reports, dashboards, and post-program analyses for internal and external stakeholders.
• Maintain accurate session records and support audits or accreditation reviews.
• Identify opportunities to improve program quality, learner engagement, and operational efficiency.
• Stay current with changes in CME regulations, accreditation requirements, and industry best practices.

Qualifications

• Bachelor's degree in healthcare, life sciences, education, business administration, or a related field.
• Master's degree is preferred.
• Strong understanding of event accreditation and compliance requirements.
• Experience managing multiple programs, stakeholders, budgets, and deadlines.
• Excellent written and verbal communication skills.
• Strong project management, organizational, and problem-solving abilities.
• Program and project management
• Stakeholder and faculty management
• Budget and vendor management
• Medical education operations
• Data analysis and reporting
• Communication and presentation skills
• Cross-functional collaboration

Key Performance Indicators

• Successful delivery of CME programs within scope, budget, and timelines
• Accreditation and compliance performance
• Learner participation and satisfaction
• Educational outcomes and impact
• Accuracy and completeness of CME documentation
• Program cost efficiency and operational effectiveness