Assistant Manager/ Deputy Manager

KSB, Inc.; Lucknow; On-site; INR 800,000 - 1,500,000; Full time

Job summary

KSB, Inc. in India is seeking a results-driven Business Development and Sales professional to develop and execute sales strategies for spares, repairs, retrofit solutions and related services across utility plants.

The role emphasizes account management, market intelligence, and coordination with service teams to drive order intake, aftermarket growth, and customer retention. You will map installed bases and identify upgrade opportunities while promoting mechanical seals and related offerings.

Responsibilities

• Develop and execute sales strategy for Spares, Repair (PPD + service stations), LUV pumps – spares & repair, Retrofit solutions, Reverse engineering services
• Identify and generate new business opportunities in utility power plants (approx. 14 units of utility PP)
• Build strong relationships with plant heads, maintenance teams, and procurement; increase share of business from existing customers; ensure repeat orders and long-term service contracts
• Work closely with engineering/service teams for repair solutions, reverse engineering proposals, retrofit opportunities; promote mechanical seals and related offerings
• Track power generation trends, upcoming maintenance schedules, monitor competitor pricing, offerings, and positioning
• Coordinate with service stations and PPD teams for execution of repair jobs; ensure timely submission of offers, follow-ups, and order closures; support project execution and customer satisfaction
• KPIs: Order intake / sales revenue; Conversion ratio of opportunities; Growth in aftermarket business; Customer retention & repeat business; Installed base penetration
• KSB is a leading supplier of pumps, valves and related service with a global presence and service centres.

Job description

Key Responsibilities

1. Business Development & Sales; Develop and execute sales strategy for:

• Spares
• Repair (PPD + service stations)
• LUV pumps – spares & repair
• Retrofit solutions
• Reverse engineering services

Identify and generate new business opportunities in utility power plants (approx. 14 units of utility PP ) .

2. Account Management

Build strong relationships with plant heads, maintenance teams, and procurement

Increase share of business from existing customers

Ensure repeat orders and long-term service contracts

3. Installed Base & Competition Mapping

Map installed base of pumps across assigned power plants

Track competitor presence and develop strategies to penetrate accounts

Identify replacement and upgrade opportunities

4. Technical Sales Support

Work closely with engineering/service teams for:

• Repair solutions
• Reverse engineering proposals
• Retrofit opportunities

Promote mechanical seal and related offerings

5. Market Intelligence

Track power generation trends and upcoming maintenance schedules

Monitor competitor pricing, offerings, and positioning

6. Coordination & Execution

Coordinate with service stations and PPD teams for execution of repair jobs

Ensure timely submission of offers, follow-ups, and order closures

Support project execution and customer satisfaction

Key Deliverables (KPIs)

• Order intake / sales revenue
• Conversion ratio of opportunities
• Growth in aftermarket business
• Customer retention & repeat business
• Installed base penetration

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Get to know KSB