Assistant Manager-Data Management & Program Support

Catalysts for Social Action(CSA); Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Catalysts for Social Action (CSA) in Mumbai seeks an Assistant Manager-Data Management & Program Support to oversee data accuracy across the MIS, maintain program databases, and support donor reporting.

You will work 60% in the office and 40% traveling to program locations across multiple states; strong Excel skills and fluency in English and Hindi are essential.

Qualifications

• MSW/MBA/PGDM or Masters in Development Management.
• 3–4 years in the development sector.
• Experience with vulnerable youth and skilling ecosystem.
• Strong analytical and data handling skills.
• Proficiency in English and Hindi.
• MS Office and advanced Excel proficiency.

Responsibilities

• Own the accuracy, completeness and timeliness of aftercare data across MIS formats.
• Maintain program databases and donor-wise consolidations.
• Review data for missing information and coordinate corrections.
• Generate dashboards and data trends to highlight gaps.
• Update standard data-capture formats for location use.
• Track and consolidate aftercare data for donor reporting base sheets.
• Verify data before submission to reporting/operations.
• Consolidate data for proposals and program documents.
• Verify budget utilization data against location records.
• Coordinate with location teams to resolve discrepancies.
• Monitor RiseUp MIS functionality and support enhancements.
• Provide staff training on RiseUp and data quality.

Skills

Analytical skills

Data handling

Communication

English & Hindi

Education

MSW / MBA / PGDM or Masters in Development Management

Tools

Microsoft Office

Advanced Excel

Job description

Job Title: Assistant Manager-Data Management & Program Support

Department: Operations (Aftercare & Livelihood)

Reports to: Senior Manager-Operations

Responsible for: Data Management

Key Responsibilities

Data Management & Analytics

• Own the accuracy, completeness and timeliness of aftercare data across centrally maintained formats and the MIS platform.
• Maintain and regularly update program databases, casefile approval sheets and other central data repositories; track changes and prepare donor-wise consolidations.
• Review data for missing information, inconsistencies and other discrepancies; coordinate with location teams for timely correction.
• Consolidate data across program activities and generate dashboards, data trends and summaries that highlight gaps and support course correction.
• Ensure standard data-capture formats are updated, correctly completed and consistently used by location teams.

Program Data & Reporting Support

• Track and consolidate aftercare program data to ensure that key activities and participant journeys are accurately reflected in the MIS.
• Prepare donor reporting base sheets and verify the accuracy and completeness of data before submission to the reporting/operations team.
• Consolidate and organize program data for proposals, reviews, donor reports and other program documents.
• Support periodic verification of program budget utilization data by matching relevant activity and expenditure information with location-level records.
• Cross-check utilization and expenditure-related data with relevant location personnel, identify discrepancies and coordinate for timely resolution.

MIS Platform Management & Staff Support

• Monitor the functionality and usability of the RiseUp MIS platform and coordinate with relevant teams on data-related issues.
• Document MIS requirements and support the development, testing and rollout of new MIS features.
• Support refresher training for staff on RiseUp, data-entry standards, data quality and use of MIS reports.

Data-Focused Field Monitoring

• Undertake periodic field visits to understand data processes and verify the consistency between program records and on-ground implementation.
• Document data-quality observations and support teams in resolving recurring data and documentation gaps.

Qualifications & Skills Required

• An MSW/MBA/PGDM in any specialization or a Masters degree in Development Management.
• Minimum 3-4 years of work experience in the development sector.
• Experience working with vulnerable youth and Knowledge about the skilling ecosystem.
• Strong analytical skills and data handling capabilities.
• Strong written and verbal communication skills with proficiency in both English and Hindi languages.
• Proficiency in Microsoft Office and analytical tools with knowledge in advanced excel is mandatory.
• Strong attention to detail and a willingness to learn.
• Willingness to travel: This position is based in Mumbai and will involve approximately 60% office-based data management work and 40% travel to program locations. (Location-Districts of Odisha, Madhya Pradesh, Chhattisgarh, Maharashtra, Goa, Karnataka & New States after every expansion)

Joining Date

• September 2026 onwards

Note

• Applicants need to specify current remuneration (CTC, Cost to Company) and expected salary in the email body or the CV.
• Applicants need to specify the desired job location in the subject line of the email.