Assistant Manager- Claims

Pepsico; Hyderabad; On-site; INR 900,000 - 1,200,000; Full time

Job summary

PepsiCo is seeking a Finance Customer Management Assistant Manager in Hyderabad to manage high-volume accounts receivable, analyze data to identify root causes of delinquencies, and present findings to customers. You will partner with Sales, Delivery & Executions teams to ensure process compliance and timely resolution of issues while driving cash flow and mitigating risk.

The role emphasizes strong Excel skills and cross-functional coordination to support financial health and customer

Qualifications

• 3–6 years of experience in AP/AR/OTC/Billing.
• Strong Advanced Excel skills including VLOOKUP and HLOOKUP.
• Experience with formulations and data analysis to identify root causes.

Responsibilities

• Actively monitor aging balances and identify changes in customer behavior.
• Perform account analysis and identify root causes of unpaid invoices and discrepancies.
• Resolve discrepancies by coordinating with internal and external partners.

Skills

Accounts receivable

Data analysis

Excel (VLOOKUP/HLOOKUP)

Tools

Excel

Job description

We are hiring for the below-

The Finance Customer Management Assistant Manager is responsible for managing account receivable processes for high volume and complex strategic national chain accounts. They must efficiently collect financial data from multiple sources, analyze those findings to determine the root cause of delinquent balances and present their findings to the customer. They must partner with Sales, Delivery & Executions Teams to ensure process compliance and resolve upstream issues with downstream impact in a timely and effective manner. They will contribute to the success of Pepsi by driving cash flow and mitigating risk.

Role & responsibilities

• Actively monitor aging balances, know customers trends, and raise awareness to any changes in customer behavior
• Perform account analysis and identify root cause of unpaid invoices, quantity shortages and pricing discrepancies
• Initiate and facilitate resolution of all discrepancies and communicate with both internal and external business partners to resolve
• Ensure accurate customer information at all times; (store #, vendor #, statement billing requirements, tax exemptions, etc.) and perform system maintenance when necessary
• Leverage thorough knowledge of customer proof of delivery requirements, billing process and accounting practices to ensure field compliance and mitigate risk
• Project account performance for period and quarter end reporting purposes
• Serve as primary contact for customer account and respond to internal and external business partners inquiries in a timely manner routing critical issues to the appropriate audience

Preferred candidate profile

3-6 years of experience in AP/AR/OTC/Billing Along with Advanced Excel-V-look up, H-Lookup, Formulations etc