Assistant Manager - Business Analyst

EXL; Chennai District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

EXL in Chennai is seeking a dynamic professional to bridge business needs and technical delivery in healthcare solutions. You will translate requirements into user stories, manage backlogs and releases, and collaborate with architecture, coding and testing teams to ensure successful delivery.

The role emphasizes understanding healthcare value drivers, data-driven insights, and mentoring junior teammates while coordinating with onshore stakeholders to set product roadmaps and improve the

Qualifications

• Experience translating business requirements into user stories and backlog items.
• Ability to collaborate with cross-functional teams including architecture, development and testing.
• Strong analytical and problem-solving skills with the ability to work with incomplete information.

Responsibilities

• Requirements Management: analyze and develop BRDs, translate requirements to user stories, prioritize backlog, and manage releases using Jira.
• Functional Solution Development: analyze business problems and validate requirements to design end-to-end solutions that meet needs.
• Communication & Collaboration: liaison between business users and technical teams to ensure clear communication and delivery.
• Business Value: understand solution value, map it to architecture, and drive metrics and data-driven insights.
• Team Mentoring: train and mentor junior team members as needed.
• Primary External Interactions: engage with onshore stakeholders and help shape product roadmaps.

Job description

Responsible Functions

• Requirements Management: Analyze and develop business requirement document (BRD) for
• client/business reference. Translate Business Requirements to user Stories to create, prioritize in backlog, sprint, DOD and releases using Jira for development consumption. Perform requirements review with external and internal stakeholders and resolve issues while suggesting corrective actions.
• Functional Solution Development: Responsible for end-to-end functional solution. Analyze thebusiness problem and validate the key business requirements to create a complete picture of workflows and technical requirements fulfilled by existing and proposed software. Identify, define and evaluate potential product solutions, including off-the-shelf and open-source components, and system architecture to ensure that they meet business requirements.
• Communication & Collaboration: Act as a liaison between Business user and technical solutions/support groups to ensure proper communication between diversified teams. Collaborate with development team (including architecture, coding & testing teams) to produce/maintain additional product and project deliverables in technical design, testing & program specifications, additional test scenarios and project plan. Proactively manage expectation regarding roadblocks, in the critical path to help ensure successful delivery of the solution.
• Business Value: Comprehend the fundamental solution being developed/deployed – its business value & blueprint how it fits with the overall architecture, risks, and more. Drive business metrics that will help optimize business & also deep dive into data for insights as required
• Team Mentoring: Train & Mentor juniors in the team on a need basis

Essential Functions

• Technologist who enjoys executing and selling Healthcare solutions. Being on the front-line of client communications.
• Good understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]
• Knowledgeable and cognizant of how data management and science is used to solve organizational problems in the healthcare context
• Hands‑on experience in at least one area of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance
• Strong problem solving and analytical skills: ability to break down a vague business problem into structured data analysis approaches & ability to work with incomplete information and take judgment-driven decisions based on experience. Primary Internal Interactions
• Review with the Product Manager & AVP for improvements in the product development lifecycle
• Assessment meeting with VP & above for additional product development features.
• Train & Mentor juniors in the team on a need basis.

Primary External Interactions

• Communicate with onshore stakeholder & Executive Team Members.
• Help the Product Management Group set the product roadmap & help in identifying future sellable product features.
• Client Interactions to better understands expectations & streamline solutions. If required should be a bridge between the client and the technology teams.