Assistant Manager | BPO | Outbound Sales | Kolkata

Fastinfo Legal Service; Kolkata District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Growth Opportunity.

PLI.

On time salary.

Job summary

Fastinfo Legal Service in Kolkata is seeking a results-driven professional to monitor key BPO metrics and drive performance improvement across sales, productivity, attendance, occupancy, and SLA adherence. You will develop strategies to boost sales revenue, enhance customer experience, and improve operational efficiency while leading a large team in a performance-driven environment.

The role offers growth potential and the chance to shape how performance is measured and achieved in a fast-paced

Qualifications

• Strong knowledge of sales processes with BPO experience.
• Excellent leadership experience and handling large teams and performance-driven environments preferred.

Responsibilities

• Monitor key BPO metrics such as Sales Conversion, Productivity, Attendance, Occupancy, SLA.
• Develop strategies to improve sales revenue, customer experience, operational efficiency and team productivity.

Skills

Sales processes

BPO experience

Leadership

Job description

Monitor key BPO metrics as sales performance monitoring and performance management,Sales Conversion,Productivity,Attendance, Occupancy,SLA.

Develop strategies to improve sales revenue,customer experience, operational efficiency and team productivity.

Required Candidate profile

• Strong knowledge of sales processes with BPO experience.
• Excellent leadership experience and handling large teams and performance-driven environments will be preferred.

Perks and benefits

• Growth Opportunity.
• PLI.
• On time salary.