Assistant Manager

Cogneesol Inc.; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Cogneesol Inc. Pune seeks an experienced senior professional to lead our legal operations team. You will supervise backend paralegal services for Personal Injury and Insurance Defense, ensuring quality and timely delivery.

You will coordinate with clients, provide training, develop SOPs, and drive process improvements while maintaining compliance and data confidentiality. Excellent drafting and stakeholder management are essential.

Qualifications

• LLB or equivalent law degree from a recognized institution.
• 8–10 years in legal operations.
• 2+ years in supervision (Assistant Manager) or 3–4 years as Team Lead.
• Hands-on paralegal support in an LPO.
• Excellent communication, drafting, stakeholder management, multitasking.
• Proficiency in MS Office; experience with legal tech and document management tools is a plus.

Responsibilities

• Supervise teams handling backend paralegal services for Personal Injury and Insurance Defense.
• Oversee task allocation, monitor team performance, and ensure consistent quality and timely delivery.
• Provide on-the-job training, performance feedback, and foster knowledge-sharing across team members.
• Act as a point of contact for client queries or complex legal tasks.
• Supervise and support paralegal team for Insurance Defense and Personal Injury matters.
• Ensure outputs meet legal and compliance standards and are aligned with client expectations.
• Coordinate with clients to understand requirements, clarify scope of work, and ensure service excellence for paralegal functions in governance meetings.
• Participate in client meetings and prepare performance reports, metrics dashboards, and status updates.
• Assist in the development and maintenance of SOPs, templates, checklists, and workflow documentation.
• Identify and implement opportunities for operational efficiency, quality improvement, and automation.
• Ensure team compliance with legal and regulatory standards and client confidentiality protocols.

Skills

Communication

Legal drafting

Stakeholder management

Multitasking

Education

LLB or equivalent law degree

Tools

MS Office

Legal document management tools

Job description

• Education: LLB or equivalent law degree from a recognized institution
• Experience: 8-10 years of experience in legal operations, with:
• At least 2 years in a supervisory role (Assistant Manager) or 3-4 years as a Team Lead
• Hands-on experience in paralegal support in an LPO
• Excellent communication, legal drafting, stakeholder management, and multitasking abilities
• Proficiency in MS Office Suite; experience with legal tech and document management tools is a plus

Key Responsibilities:

Team Support & Supervision:

• Supervise and guiding teams handling backend paralegal services for Personal injury and Insurance Defense
• Oversee task allocation, monitor team performance, and ensure consistent quality and timely delivery
• Provide on-the-job training, performance feedback, and foster knowledge-sharing across team members
• Act as a point of contact for client queries or complex legal tasks

Paralegal Support:

• Supervise and support paralegal team for Insurance Defense and Personal injury matters
• Ensure all outputs meet legal and compliance standards and are aligned with client expectations

Client Interaction & Reporting:

• Coordinate with clients to understand requirements, clarify scope of work, and ensure service excellence for paralegal functions in governance meetings
• Participate in client meetings and prepare performance reports, metrics dashboards, and status updates

Process Optimization & Compliance:

• Assist in the development and maintenance of SOPs, templates, checklists, and workflow documentation
• Identify and implement opportunities for operational efficiency, quality improvement, and automation
• Ensure team compliance with legal and regulatory standards and client confidentiality protocols