Assistant Manager

EXL; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading services company in Pune is seeking an Assistant Manager to join their dynamic team. The successful candidate will optimize profits, manage employee development, and ensure customer satisfaction through effective leadership. Responsibilities include overseeing retail inventory, maintaining service standards, and ensuring health and safety regulations are adhered to.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Overseeing retail inventory.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining merchandise and a visual plan.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Job description

Overview

EXL Services.com ( I ) Pvt. Ltd. is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey.

Responsibilities

1. Ensuring company policies are followed.
2. Optimizing profits by controlling costs.
3. Hiring, training and developing new employees.
4. Resolving customer issues to their overall satisfaction.
5. Maintaining an overall management style that follows company best practices.
6. Providing leadership and direction to all employees.
7. Ensuring product quality and availability.
8. Preparing and presenting employee reviews.
9. Working closely with the store manager to lead staff.
10. Overseeing retail inventory.
11. Assisting customers whenever necessary.
12. Organizing employee schedule.
13. Ensuring that health, safety, and security rules are followed.
14. Ensuring a consistent standard of customer service.
15. Motivating employees and ensuring a focus on the mission.
16. Maintaining merchandise and a visual plan.
17. Maintaining stores to standards, including stocking and cleaning.
18. Completing tasks assigned by the general manager accurately and efficiently.
19. Supporting store manager as needed.