Assistant Manager

EXL; Chennai District; On-site; INR 334,800 - 558,000; Full time

Job summary

A dynamic company in Chennai is seeking an Assistant Manager to ensure compliance with company policies, optimize profits, and lead employee development. The successful candidate will provide direction to staff, resolve customer issues, and maintain product quality. If you are passionate about leadership and customer service, this role offers a rewarding career path.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Overseeing retail inventory.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining merchandise and a visual plan.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Job description

Overview

EXL Services.com ( I ) Pvt. Ltd. is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey.

Responsibilities

1. Ensuring company policies are followed.
2. Optimizing profits by controlling costs.
3. Hiring, training and developing new employees.
4. Resolving customer issues to their overall satisfaction.
5. Maintaining an overall management style that follows company best practices.
6. Providing leadership and direction to all employees.
7. Ensuring product quality and availability.
8. Preparing and presenting employee reviews.
9. Working closely with the store manager to lead staff.
10. Overseeing retail inventory.
11. Assisting customers whenever necessary.
12. Organizing employee schedule.
13. Ensuring that health, safety, and security rules are followed.
14. Ensuring a consistent standard of customer service.
15. Motivating employees and ensuring a focus on the mission.
16. Maintaining merchandise and a visual plan.
17. Maintaining stores to standards, including stocking and cleaning.
18. Completing tasks assigned by the general manager accurately and efficiently.
19. Supporting store manager as needed.