Assistant Manager

Bode Wellness Spa Llp; Hyderabad; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Salary negotiable-based on experience

Incentives

Growth opportunities

Friendly environment

Job summary

Bode Wellness Spa Llp invites applications for a front desk and operations manager to oversee daily spa activities in Hyderabad. You will welcome guests, handle bookings and billing, supervise staff, and ensure service standards and privacy compliance.

The role requires strong communication, leadership, and customer service skills, with a focus on achieving sales targets and maintaining a friendly, professional environment. Experience in hospitality or customer service is preferred.

Qualifications

• Female candidate with good communication and interpersonal skills.
• Experience in spa, hospitality, hotel, or customer service is preferred.
• Ability to manage staff and achieve business targets.

Responsibilities

• Manage daily spa operations and front-desk activities.
• Welcome guests and provide professional customer service.
• Handle appointments, bookings, billing, and customer inquiries.
• Coordinate and supervise spa staff and therapists.
• Promote spa packages, memberships, and special offers.
• Achieve sales targets and improve customer retention.
• Maintain cleanliness, hygiene, and professional service standards.
• Manage inventory, daily sales reports, and cash reconciliation.
• Handle customer feedback and resolve complaints professionally.
• Ensure compliance with company policies and guest privacy standards.

Skills

Customer service

Communication

Interpersonal skills

Leadership

Billing

Basic computer skills

Job description

Job Description

Role & responsibilities

Key Responsibilities

• Manage daily spa operations and front-desk activities.
• Welcome guests and provide professional customer service.
• Handle appointments, bookings, billing, and customer inquiries.
• Coordinate and supervise spa staff and therapists.
• Promote spa packages, memberships, and special offers.
• Achieve sales targets and improve customer retention.
• Maintain cleanliness, hygiene, and professional service standards.
• Manage inventory, daily sales reports, and cash reconciliation.
• Handle customer feedback and resolve complaints professionally.
• Ensure compliance with company policies and guest privacy standards.

Preferred candidate profile

Requirements

• Female candidate with good communication and interpersonal skills.
• Previous experience in spa, salon, hospitality, or customer service preferred.
• Strong leadership, organizational, and customer-handling skills.
• Basic computer knowledge and billing experience.
• Professional attitude, pleasant personality, and willingness to learn.
• Ability to manage staff and achieve business targets.

Perks and benefits

Salary & Benefits

• Salary: Negotiable based on experience.
• Performance-based incentives.
• Growth opportunities within Bode Wellness Spa.
• Friendly and professional working environment.