Assistant Manager

Versuni Netherlands; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Versuni Netherlands is seeking an experienced O2C Process Expert to manage end-to-end accounts receivable, claims processing and TOT settlements. The role includes quarterly customer account reconciliations, daily collections activities, and handling invoicing, credits and settlements.

You will also support audits and drive business analytics for distributor performance and pricing strategies. Candidates will monitor controls, collaborate with sales, and ensure documentation aligns with policy

Qualifications

• O2C process expertise for end-to-end accounts receivable and claims handling.
• Quarterly customer account reconciliations and clearance of pending claims.
• Daily auto debit and channel finance processing within TOT credit policy.
• Handle invoicing, collection, claims, settlements and credit notes.
• Periodic audits of distributors and warehouses with control adherence.
• Analysis of commercial P&L by category, channels and key accounts.

Responsibilities

• O2C process expert: end-to-end AR, claims, TOT settlement and ICS controls.
• Reconcile customer accounts quarterly; clear pending claims with documents.
• Manage collections: auto debit, channel finance, follow-ups on overdue balances.
• Respond to customer queries on invoicing, collections, claims and credit notes.
• Audit distributors/warehouses and ensure policy compliance during month-end closure.
• Prepare and analyze P&L by category, channels, SKUs and key accounts.

Job description

Role & responsibilities

1) O2C Process expert: Hands on exposure on end to end accounts receivable process. Adherence of O2C process on claims/ TOT settlement process and ensuring collections as per credit period. Ensuring the internal controls on claims processing and adherence to the process mentioned inICS controls

2) Customer Account Reconciliation: Performing account reconciliation of customers on quarterly basis. Clearing all the pending claims by ensuring collection of adequate documents from LFR/ MOD/Online/ Institution/ Govt Accounts

3) Collections: Preparation of Auto debit and channel finance on daily basis as per the credit allowed under credit policy. Following up with the customers on overdue balances and ensuring zero overdues. Posting of Bank receipt entries in our system on daily basis

4) Customer Management: Handling customer queries related to invoicing, collection, claims, settlements and pending credit notes, if any. Process Credit Note, Free Issue And Debit Note As Per The Terms Of Trade (TOT), Schemes/Offer & Marketing Support. Co-ordination with Sales team on the claim processing and ensure that all documents are attached to the claim as per the policy

5) Audit, controls and compliance: Periodic Audit of distributors and warehouses. Adherence of controls, procedures and compliance as mentioned in the Commercial policy. Co-ordination with team on month end closure activities.

6) Business Analytics: Preparation and analysis of commercial P&L with respect to different categories, channels, SKUs and key accounts. Analyse on the margin variance into price, mix and others. Evaluation of scheme report to the management and evaluation of ROI of Distributors.Benchmarking with competitors on the pricing and WOW and submitting the quarterly competitor update to the management

Preferred candidate profile