Assistant Manager

Jones Lang LaSalle Incorporated; Bengaluru; Presencial; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle Incorporated in Bengaluru, KA is hiring an Assistant Manager - Facilities to support day-to-day facility operations within the Integrated Facilities Management (IFM) unit. The role reports to the Facilities Manager and supervises on-site vendor teams to ensure high service standards and operational efficiency.

The ideal candidate will have a graduate degree in hospitality or related fields with 5–6 years in facilities or workplace services, strong vendor management, and a

Formación

• Graduate degree in Hospitality management or any discipline.
• 5 to 6 years of relevant experience in Facilities Management or Workplace Services.
• Qualifications in Hotel Management, Building Management, Business Administration, or related disciplines will be an advantage.
• Proven track record of managing vendor operations and facility services.
• Strong team collaboration and leadership capabilities.

Responsabilidades

• Oversee day-to-day facility operations to ensure a safe, clean and productive work environment.
• Manage housekeeping, pest control, mailroom, stationery and plant maintenance services.
• Coordinate with facilities manager, vendors and client stakeholders to maintain service levels.
• Prepare operational reports and manage inventory and expendables.
• Ensure compliance with health, safety and statutory requirements.
• Monitor service performance and drive continuous improvement initiatives.

Conocimientos

Facilities management

Customer service

Stakeholder management

Health & safety compliance

Analytical skills

Problem-solving

Vendor management

Report preparation

Educación

Graduate degree in Hospitality management or any discipline

Herramientas

Microsoft Office

Facility management systems

Descripción del empleo

**Assistant Manager - Facilities (IFM)****About JLL**At **JLL**, our people are shaping the future of real estate for a better world. By combining world-class services, advisory expertise, and innovative technology, we deliver exceptional value to our clients. We are committed to attracting talented professionals, fostering meaningful careers, and creating an inclusive workplace where everyone can thrive and belong.Whether you bring extensive experience in commercial real estate operations or are looking to leverage your expertise in a new industry, we invite you to join us in creating a brighter future. **Position Details****Title:** Assistant Manager - Facilities **Business Unit:** Integrated Facilities Management (IFM) **Reporting To:** Facilities Manager **Direct Reports:** On-site Vendor Team **Location:** Bangalore, KA (On-site)**Shifts :** Rotational (24\\*5 Operations)**Scheduled Weekly Hours:** 48 Hours **Role Overview**The Assistant Manager - Facilities will support the efficient management of day-to-day facility operations, ensuring seamless service delivery, operational excellence, compliance, and a superior workplace experience. The role requires close coordination with the Facilities Manager, vendors, and client stakeholders to maintain high service standards and operational efficiency. **Key Responsibilities****Facility Operations*** Manage and monitor housekeeping operations, pest control services, mailroom activities, stationery and office supplies management, and indoor plant maintenance to ensure a safe, clean, organized, and productive work environment.* Oversee day-to-day facility administration and workplace operations, including maintenance of stock records, inventory management, preparation of operational reports, and coordination of essential support services.* Ensure service providers meet agreed service levels, maintain adequate inventory of consumables, and proactively address operational requirements to support seamless day-to-day business operations.* Conduct regular inspections, track service performance, and implement continuous improvement initiatives to enhance workplace experience and operational efficiency* Support the Facilities Manager in managing facility services, administrative functions, and client requirements.* Develop, implement, and continuously improve operational procedures and performance measures to enhance service efficiency and reliability.* Ensure adequate availability of consumables, materials, and essential services to support uninterrupted facility operations.* Monitor inventory levels and proactively escalate replenishment requirements to prevent stock shortages.* Manage petty cash requirements in accordance with organizational guidelines and operational needs.* Process vendor invoices in compliance with the client's finance procedures.* Verify statutory and compliance requirements for all vendor invoices before submission.* Conduct routine inspections of facility services to ensure adherence to agreed service levels and performance standards.* Demonstrate ownership and accountability in driving operational excellence and achieving performance targets. **Reporting & Documentation*** Contribute to the preparation of Weekly Facilities Management trackers* Assist in developing Monthly Management Reports and other client-specific reports.* Maintain accurate operational records and ensure timely submission of reports. **Health, Safety & Compliance*** Participate actively in emergency preparedness, evacuation procedures, crisis management, and business continuity initiatives.* Monitor Health, Safety, and Environmental (HSE) compliance across the facility.* Support health and safety audits, inspections, and review processes to ensure a safe workplace environment.* Ensure vendor compliance with statutory, contractual, and safety requirements. **Performance Objectives**Success in this role will be measured through:* Compliance with the Service Level Agreement (SLA) established between JLL and client.* Achievement of agreed customer satisfaction targets.* Delivery of cost-saving initiatives and operational efficiencies aligned with client objectives.* Successful implementation of JLL and client strategic initiatives and improvement programs.* Consistent achievement of service delivery goals established by management.* Effective management of vendors, resources, and facility operations while maintaining high service standards. **Key Skills & Competencies*** Proven experience in Facilities Management operations.* Strong customer service orientation with the ability to build and maintain professional client relationships.* Excellent interpersonal and stakeholder management skills.* Sound knowledge of workplace health, safety, and statutory compliance requirements.* Strong analytical, organizational, and problem-solving abilities.* Proficiency in Microsoft Office applications and facility management systems.* Experience in preparing management reports, operational dashboards, and service performance reviews.* Demonstrated ability to drive continuous improvement initiatives and process efficiencies.* Ability to work independently while effectively collaborating with cross-functional teams. **Qualifications & Experience*** Graduate degree in Hospitality management or any discipline.* 5 to 6 years of relevant experience in Facilities Management or Workplace Services.* Qualifications in Hotel Management, Building Management, Business Administration, or related disciplines will be an advantage.* Proven track record of managing vendor operations and facility services.* Demonstrated ability to initiate, implement, and sustain process improvement initiatives.* Strong team collaboration and leadership capabilities.**Location:**On-site –Bengaluru, KA**Scheduled Weekly Hours:**48