Responsibilities
CIR Management & Technical Operations
- Review & Approval: Evaluate, prioritize, and approve Component Inspection Reports (CIR) across Onshore, Offshore, and platform-specific wind turbine systems
- Tool & Process Optimization: Proactively lead technical upgrades for CIR tools—enhancing content quality, UI responsiveness, and overall reporting standards
- Database & Digitization: Build and maintain databases to support workflow digitization, enable data-driven analysis, and minimize operational backlogs
Technical Solution Delivery & Root Cause Analysis (RCA)
- Cross-Functional RCA: Collaborate with regional engineering and CIM teams to execute root cause analysis and identify new failure modes.
- CIM Case Management: Create, track, and update CIM candidate based on emerging CIR findings to deliver timely, high-quality solutions to field service teams
- Task Force execution: Constitute and lead dedicated technical task force focused on reducing Low-Performance Factors (LPF), avoiding Liquidated Damages (LD), and optimizing key operational metrics based on CIR findings
Stakeholder Alignment & Global Collaboration
- Cross-Functional Alignment: Lead technical discussions and brainstorming sessions with regional teams, VTO specialists, and functional experts to resolve high-priority and critical cases
- Performance Tracking: Host weekly and monthly alignment calls with global stakeholders to report on CIR progress, review action plans, and ensure timely resolution delivery
Qualifications
- Bachelor’s degree in mechanical engineering.7+ years in technical support, troubleshooting, commissioning, or field service operations for WTG platforms
- 5+ years of direct site experience handling critical component diagnostics in field environments
Preferred / Advantageous Qualifications
- Experience with 3.5MW to 4MW+ turbine fleets
- Multi-OEM / Multi-brand platform exposure (e.g., GE, Siemens Gamesa, Suzlon, Senvion)
- Direct experience with Offshore operations
- Hands-on experience with quality and problem-solving methodologies (8D, Six Sigma)
- Proficiency in data and tool workflows (Power BI, Jira, data analysis etc.)
Competencies
- Technical & Diagnostic Expertise
Deep understanding of WTG diagnostics, fault investigation, work instructions, and technical schematics - Problem-Solving & Analytical Mindset
Strong root cause analysis skills with a growth mindset and "out-of-the-box" approach to finding solutions - Communication & Stakeholder Management
Excellent professional written and verbal communication skills
Proven capability to collaborate seamlessly across multi-cultural, international teams across time zones - Operational Drive
Self-motivated and capable of operating independently with minimal supervision
Strong organizational and prioritization skills to balance daily operations with high-impact task forces
Willingness to travel to domestic site locations and abroad as required