Senior Manager - Quality

EXL Talent Acquisition Team; Chennai; On-site; INR 1,500,000 - 4,000,000; Full time

Job summary

EXL Talent Acquisition Team is seeking an experienced healthcare quality professional with 10–15 years in US Healthcare Medical Coding, Coding Quality, Auditing, or Payment Integrity. The role focuses on leading coding quality initiatives and governance across complex healthcare processes.

You will manage client engagements, drive quality analytics, root-cause analysis, benchmarking, and corrective action planning while mentoring large teams of auditors and specialists.

Qualifications

• 10–15 years of experience in US Healthcare Medical Coding, Coding Quality, Auditing, or Payment Integrity.
• Strong experience managing coding quality programs across multiple specialties and/or complex healthcare processes.
• Proven experience in client management, quality governance, process improvement, and operational transformation.
• Experience with coding audits, root-cause analysis, quality analytics, performance benchmarking, and corrective action planning.
• Experience leading large teams and mentoring coding auditors, SMEs, and quality professionals.
• Exposure to Lean/Six Sigma, automation, analytics, and technology-enabled quality improvement initiatives is preferred.

Skills

Medical Coding

Coding Quality

Auditing

Payment Integrity

Client Management

Quality Governance

Process Improvement

Root Cause Analysis

Lean Six Sigma

Job description

Experience:

• 10–15 years of experience in US Healthcare Medical Coding, Coding Quality, Auditing, or Payment Integrity.
• Strong experience managing coding quality programs across multiple specialties and/or complex healthcare processes.
• Proven experience in client management, quality governance, process improvement, and operational transformation.
• Experience with coding audits, root-cause analysis, quality analytics, performance benchmarking, and corrective action planning.
• Experience leading large teams and mentoring coding auditors, SMEs, and quality professionals.
• Exposure to Lean/Six Sigma, automation, analytics, and technology-enabled quality improvement initiatives is preferred.