Assistant General Manager - GL Admin

Bajaj Finserv Limited; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Bajaj Finserv Limited in India seeks an Administrative Operations Specialist to oversee branch admin functions, implement efficient procedures, and uphold compliance and customer service standards. You will visit branches, manage OPEX budgets, maintain hygiene, coordinate with vendors, handle leases, AMC, and asset management, and ensure timely payments and reporting.

This role requires strong organizational skills, stakeholder communication, and the ability to drive cost efficiency across

Qualifications

• Develops the team, supports them to do more; Listens to others, stays calm under pressure, and treats everyone with respect.

Responsibilities

• Conduct virtual or physical branch visits as per guidelines.
• Ensure the average cost (OPEX) of locations stays within the set budget.
• Maintain overall maintenance and hygiene standards of branches.
• Identify and resolve maintenance issues promptly.
• Approve branch OPEX bills and ensure timely payments.
• Maintain records of all branch expenses and strive for cost reduction.
• Gather feedback from employees and seniors visiting branches, and act on it.
• Communicate updates to concerned visitors and employees.
• Process rent for both GST and non-GST landlords and address their queries.
• Regularly connect with branch employees to understand requirements and improvement opportunities.
• Complete AMC visits as scheduled and submit necessary reports.
• Manage data and MIS effectively.
• Coordinate with vendors for AMC and handle asset management.
• Tackle PAN India branch office infrastructure needs.
• Handle office shifting, renovation, and furnishing activities for SGL Branches.
• Maintain a strong and robust database for various expense heads in interiors and branch furnishing.
• Monitor and control budget versus actual expenses to ensure they align.
• Ensure timely signing of LOI (Letter of Intent) within 5 working days of receiving legal clearance.
• Ensure timely signing of lease agreements within 10 working days of signing the LOI.
• Ensure lease agreements are registered within 20 working days of receiving approval.
• Apply for shops establishments application and obtain certificates within 10 days of branch completion.
• Ensure all fire security equipment is under AMC and renewals are done before expiry.
• Renew all lease agreements and AMC contracts before expiry.
• Display all statutory documents/certificates in common areas.
• Collect expired security deposits within 30 days of exiting from the property.

Skills

Emotional intelligence

Job description

Job Purpose

This role is accountable for overseeing administrative operations to ensure seamless functionality and aid in achieving strategic departmental objectives, implementing efficient administrative procedures, and upholding rigorous compliance and customer service standards. Culture Anchor: Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them. Own It - Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes.

Duties and Responsibilities

• Conduct virtual or physical branch visits as per guidelines.


• Ensure the average cost (OPEX) of locations stays within the set budget.


• Maintain overall maintenance and hygiene standards of branches.


• Identify and resolve maintenance issues promptly.


• Approve branch OPEX bills and ensure timely payments.


• Maintain records of all branch expenses and strive for cost reduction.


• Gather feedback from employees and seniors visiting branches, and act on it.


• Communicate updates to concerned visitors and employees.


• Process rent for both GST and non-GST landlords and address their queries.


• Regularly connect with branch employees to understand requirements and improvement opportunities.


• Complete AMC visits as scheduled and submit necessary reports.


• Manage data and MIS effectively.


• Coordinate with vendors for AMC and handle asset management.


• Tackle PAN India branch office infrastructure needs.


• Handle office shifting, renovation, and furnishing activities for SGL Branches.


• Maintain a strong and robust database for various expense heads in interiors and branch furnishing.


• Monitor and control budget versus actual expenses to ensure they align.


• Ensure timely signing of LOI (Letter of Intent) within 5 working days of receiving legal clearance.


• Ensure timely signing of lease agreements within 10 working days of signing the LOI.


• Ensure lease agreements are registered within 20 working days of receiving approval.


• Apply for shops establishments application and obtain certificates within 10 days of branch completion.


• Ensure all fire security equipment is under AMC and renewals are done before expiry.


• Renew all lease agreements and AMC contracts before expiry.


• Display all statutory documents/certificates in common areas.


• Collect expired security deposits within 30 days of exiting from the property.

Required Qualifications and Experience

• Practice Emotional Intelligence - Develops the team, supporting them to do more; Listens to others, stays calm under pressure, and treats everyone with respect.