Assistant General Manager

Everlume Solutions; Dadri; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Everlume Solutions in India is seeking an AGM/GM BPO Operations to oversee a large portfolio of BPO delivery, client relationships, and workforce management in a dynamic outsourcing environment.

The role requires delivering strong financial performance, quality, and continuous improvement initiatives across multiple processes, with a focus on scalable operations and customer satisfaction at scale from Dadri, Uttar Pradesh.

Job description

The AGM/GM BPO Operations will manage a significant portfolio of BPO operations with responsibility for delivery, client relationships, workforce, financial performance, quality and continuous improvement.

Skills highlighted with ‘‘ are preferred keyskills

We are a digital services partner for organizations that need more than technology delivery.
We connect strategy, engineering, automation, and intelligence
to help businesses modernize, serve customers, and grow.