Assistant Front Office Manager (AFOM)

Elevate Prime Solutions (EPS Group); Jaipur; On-site; INR 500,000 - 800,000; Full time

Job summary

Radisson Jaipur City Center is seeking an experienced Assistant Front Office Manager to oversee front office operations and support the Front Office Manager. The ideal candidate will have strong leadership, guest service, and operational management skills to ensure exceptional guest experiences.

Responsibilities include supervising daily front office activities, training the team, resolving guest inquiries and complaints, and coordinating with housekeeping, reservations, and other departments to

Responsibilities

• Supervise day-to-day front office operations, including check-in, check-out, reservations, and guest services.
• Lead, train, and motivate the front office team to deliver exceptional guest experiences and maintain hospitality standards.
• Handle guest inquiries, complaints, and escalations professionally while ensuring quick resolution and guest satisfaction.
• Coordinate with housekeeping, reservations, sales, and other departments to ensure seamless hotel operations and service excellence.

Job description

Job Description

Radisson Jaipur City Center is looking for an experienced Assistant Front Office Manager (AFOM) to join its Front Office team. The ideal candidate should have prior experience working in busy business hotels and possess strong leadership, guest service, and operational management skills. The role involves overseeing front office operations, ensuring exceptional guest experiences, managing team performance, and maintaining the highest standards of hospitality while supporting the Front Office Manager in daily operations.

Key Responsibilities

• Supervise day-to-day front office operations, including check-in, check-out, reservations, and guest services.
• Lead, train, and motivate the front office team to deliver exceptional guest experiences and maintain hospitality standards.
• Handle guest inquiries, complaints, and escalations professionally while ensuring quick resolution and guest satisfaction.
• Coordinate with housekeeping, reservations, sales, and other departments to ensure seamless hotel operations and service excellence.