Assistant Front Office Manager

Hyatt Hotels Corporation; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Hotels Corporation seeks an Assistant Front Office Manager to support the Front Office Leader in delivering the Hyatt brand promise. You will oversee Front Desk operations, Front Services (parking and entrance) and the Communications Centre to ensure seamless guest experiences.

The role requires strong problem-solving, administrative and interpersonal skills, and a university degree or diploma in Hospitality or Tourism Management with at least two years of relevant experience.

Qualifications

• University degree or diploma in Hospitality or Tourism Management.
• Minimum of two years of work experience as an Assistant Front Office Manager.
• Strong problem-solving, administrative and interpersonal skills.

Responsibilities

• Oversee Front Office operations in line with Hyatt standards.
• Supervise Front Desk and Front Services (parking and entrance) and the Communications Centre.
• Support the Front Office Manager to deliver the brand promise and guest satisfaction.

Skills

Hospitality management

Staff supervision

Interpersonal skills

Administrative skills

Education

Bachelor's or diploma in Hospitality/Tourism Management

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsible for the efficient operation of the department in line with Hyatt International's corporate strategies and brand standards, while meeting the expectations of employees, guests, and owners. As the Assistant Front Office Manager, you will assist the Front Office Manager in delivering the brand promise by overseeing the hotel's Front Office operations, including the Front Desk, Front Services (including parking and the hotel entrance), and the Communications Centre.

Qualifications

Ideally, the candidate should possess a university degree or diploma in Hospitality or Tourism Management. A minimum of two years of work experience as an Assistant Front Office Manager is required. Strong problem-solving, administrative, and interpersonal skills are essential.

Hyatt Place Madison/Downtown | Madison , WI , US

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