Assistant Facility Manager

JLL; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JLL in Gurugram is seeking an Assistant Manager to oversee day-to-day site operations on site. You will lead on-site teams, manage workflows, and ensure compliance with safety standards while coordinating with clients and vendors.

Ideal candidates have 5–8 years in operations/facility management and 1–2 years in supervision. The role emphasizes process improvements, reporting, and budget control in a dynamic environment.

Qualifications

• 5–8 years in operations management or facility management.
• 1–2 years in a supervisory capacity.
• Strong leadership and stakeholder engagement.
• Excellent verbal and written communication.
• Problem-solving with analytical abilities.
• Familiar with safety protocols and industry regulations.
• Bachelor's degree in Business Administration, Operations Management, Engineering, or related field preferred.

Responsibilities

• Oversee daily site operations ensuring smooth, efficient workflows.
• Monitor SLAs and site performance targets.
• Direct supervision of on-site staff including scheduling and evaluation.
• Lead regular team meetings and coach staff.
• Coordinate with senior management, clients, vendors and service providers.
• Ensure health and safety compliance and conduct site inspections.
• Manage site resources, equipment, and budgets.
• Prepare operational reports and KPI insights.

Skills

Autonomous working style

Strong organizational skills

Excellent communication

Problem solving

Adaptability

Leadership

Independent decision making

Education

Bachelor's degree in Business Administration, Operations Management, Engineering, or related field

Tools

MS Office

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a confident and capable Assistant Manager to be based on-site and take ownership of day-to-day operational activities. This role requires a hands‑on leader who can independently manage site functions, coordinate teams, ensure operational excellence, and serve as the primary point of contact for all site-related matters.

Key Responsibilities

Operational Management

• The Assistant Manager will oversee daily site operations, ensuring all activities run smoothly and efficiently. This includes monitoring workflows, identifying bottlenecks, implementing process improvements, and maintaining operational standards.
• You will be responsible for ensuring that service level agreements are met consistently and that site performance targets are achieved.

Team Leadership

• Direct supervision of on‑site staff including scheduling, task allocation, and performance monitoring.
• You will conduct regular team meetings, provide coaching and guidance, and foster a collaborative work environment.
• Building team capability through training and mentoring is a key aspect of this role.

Stakeholder Management

• Act as the primary liaison between site operations and senior management, clients, vendors, and service providers.
• You will handle escalations, resolve issues promptly, and maintain strong working relationships with all stakeholders.
• Clear and proactive communication is essential.

Compliance and Safety

• Ensure full compliance with health and safety regulations, company policies, and industry standards.
• Conduct regular site inspections, maintain documentation, and implement corrective actions when needed.
• Safety of personnel and assets is a top priority.

Resource Management

• Manage site resources including equipment, supplies, and budgets.
• Monitor inventory levels, coordinate maintenance activities, and ensure cost‑effective operations while maintaining quality standards.

Reporting and Documentation

• Prepare regular operational reports, track key performance indicators, and maintain accurate records.
• Provide insights and recommendations to management based on site performance data.

Required Qualifications

• Experience: 5-8 years in operations management or facility management, with at least 1-2 years in a supervisory capacity
• Leadership: Proven track record of leading teams and managing operations independently
• Confidence: Self‑assured decision‑maker who can handle pressure and resolve issues without constant oversight
• Communication: Excellent verbal and written communication skills for effective stakeholder engagement
• Problem‑Solving: Strong analytical abilities with a practical, solutions‑oriented approach
• Technical Knowledge: Understanding of operational processes, safety protocols, and relevant industry regulations
• Education: Bachelor's degree in Business Administration, Operations Management, Engineering, or related field preferred

Essential Competencies

• Autonomous working style with ability to take initiative
• Strong organizational and time management skills
• Attention to detail with quality focus
• Adaptability to changing priorities and dynamic environments
• Proficiency in MS Office and operational management software
• Customer service orientation

Location

On-site -Gurugram, HR

Scheduled Weekly Hours

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.