Assistant Facilities Manager

Jones Lang LaSalle (JLL); Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Hyderabad is seeking an Assistant Manager, Facilities to assist the Facility Manager in operating and maintaining the property, managing client relationships, financials, procurement and supplier management.

You will ensure compliance with corporate standards, monitor KPIs and SLAs, and help lead a team within the account to implement IFM best practices. On-site duties include work order oversight and reporting.

Qualifications

• Bachelor's degree.
• 5-7 years of industry experience in corporate, third party service provider or as a consultant.
• Excellent customer, computer, managerial, verbal and written communication skills.
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals.
• Basic knowledge of building systems.

Responsibilities

• Maintain client satisfaction with delivery of Facility Management services.
• Support compliance with audit standards, financial management and operational policies.
• Meet or exceed site KPIs; monitor SLAs monthly and plan corrective actions.
• Enforce company policies and safety trainings.
• Demonstrate collaboration within the account team and IFM best practices.
• Support work order management for in-house staff and vendors.
• Oversee procurement support and vendor onboarding.
• Generate monthly/quarterly/annual reports and data analysis.

Skills

Bachelor's degree

5-7 years experience

Communication skills

Multi-tasking

Building systems knowledge

Education

Bachelor's degree

Job description

Job Title: Asst Manager, Facilities

Job Summary

Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client s corporate real estate goals and objectives.

Job Responsibilities

Relationship Management

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction

Compliance

• Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
• Meet or exceed site KPI s; monitor Service Level Agreements (SLA s) monthly to identify potential challenges and plan corrective actions accordingly
• Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

Team Management

• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations

Administrative Function

• Support work order management for in-house staff and vendors as necessary.
• Support facility soft services as needed and directed such as meetings preparation, conference room reservations, food services, parking, vending, and badging
• Any and all other duties and tasks assigned
• Reports to respective Facility Manager
• Responsible for overseeing to meet internal and client objectives.
• Manage work order process, systems and associated data continuity, as it specifically relates to central and facility management/reporting.
• Track asset information, including spare parts and documentation. Comply with standards and specifications to ensure database/firm integrity and standardization.
• Responsible for monthly, quarterly, annual and ad-hoc reporting and systems analysis, including collation of monthly report using checklist to ensure all requirements and deliverables are submitted. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training.
• Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation.
• Request system changes via Data Governance Process. Provide new user training, advanced user training, and new feature training. Develop and deploy inspection, assessment, and audit forms supporting the building facility and engineering team.
• Support and communicate issues/escalations with supervisor.
• Maintains liaison with facilities technicians and other management regarding work execution, necessity of altering schedules and labor power status.
• Responsible for subcontractor PO creation, serving as liaison with JLL corporate finance team. Assist with subcontractor vetting. Coordinate JLL training program.
• The Assistant Facility Manager will have additional duties related to vendor onboarding and procurement support.
• Level of Authority - Responsible for meeting work requirements for assigned services, authority to stop work due to unsafe conditions.

Knowledge, Skills & Abilities

• Bachelor s degree.
• Minimum of 5-7 years of industry experience required either in the corporate environment, third party service provider or as a consultant.
• Excellent customer, computer, managerial, verbal and written communication skills
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.
• Basic knowledge of building systems.

What you need to apply

Core facilities management skills

If you re a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.

Outstanding team prowess

Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, that s great-the ability to bring about positive changes and follow through with them will come in handy for this role.

Location

On-site - Hyderabad, TS

Scheduled Weekly Hours

48