Assistant Director - Student Care

Chandigarh University; Lucknow; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Chandigarh University invites applications for an experienced and empathetic Assistant Director Student Wellbeing to lead counselling, mentoring, and wellbeing initiatives at the Lucknow Campus. The role focuses on confidential, accessible support and robust systems for identifying at-risk students.

Responsibilities span counselling, life-skills programs, and coordination with campus authorities, with an emphasis on student-centric wellbeing and NAAC documentation support.

Qualifications

• Master's or Ph.D. in Psychology, Clinical Psychology, Counselling, or related discipline.
• Professional certification/licensure in counselling desirable.
• 8–10 years of relevant experience in student counselling or wellbeing programmes.
• Experience in higher education or clinical settings preferred.
• Demonstrated team leadership and management of wellbeing programmes.

Responsibilities

• Oversee individual and group counselling with confidential case handling.
• Identify at-risk students and escalate to clinical/medical support when required.
• Lead life-skills, mentoring, and soft-skills programmes aligned with student development goals.
• Establish referral and coordination with Discipline & Student Conduct, Hostel Wardens, Student Care, and University Medical Centre.
• Ensure confidential documentation and escalation of critical/safety-related cases to senior staff.
• Monitor counselling participation, programme outcomes, and wellbeing indicators.
• Support NAAC documentation and institutional reporting related to student support.

Skills

Counselling

Mentoring

Wellbeing

Team leadership

Life-skills

Education

Master's degree in Psychology / Counselling

Job description

Function: Counselling, Mentoring & Wellbeing
Centre: Centre of Student Wellbeing
Location: Lucknow Campus

Role Overview:

We are looking for an experienced and empathetic Assistant Director Student Well being to lead student counselling, mentoring, well-being initiatives, and life-skills development. The role will ensure confidential, accessible, and timely support for students while establishing effective systems for identifying and managing at-risk cases.

Key Responsibilities

• Oversee individual and group counselling, ensuring confidential case handling and timely appointments.
• Identify at-risk students and ensure appropriate escalation to clinical/medical support when required.
• Lead life-skills, personality development, mentoring, and soft-skills programmes aligned with student development goals.
• Establish clear referral and coordination protocols with Discipline & Student Conduct, Hostel Wardens, Student Care, and University Medical Centre.
• Ensure confidential documentation and immediate escalation of critical/safety-related cases to the Associate Director Student Welfare and Dean – Students' Affairs.
• Monitor counselling participation, programme outcomes, and student wellbeing indicators.
• Submit periodic aggregate reports without identifiable student information.
• Support NAAC documentation and institutional reporting related to student support and wellbeing services.
• Build a proactive, accessible, and student-centric wellbeing ecosystem across the campus.

Eligibility Criteria:

Educational Qualification

• Master's degree or Ph.D. in Psychology, Clinical Psychology, Counselling, or a related discipline.
• Professional certification/licensure in counselling or clinical psychology is desirable.

Experience

• Minimum 8–10 years of relevant experience in student counselling, mental health services, or wellbeing programme management.
• Experience in a higher education or clinical setting is preferred.
• Demonstrated experience in team leadership and managing student wellbeing programmes.