Assistant Community Manager

Awfis Space Solutions Limited; Jaipur; On-site; INR 500,000 - 900,000; Full time

Job summary

Awfis Space Solutions Limited is seeking an Assistant Community Manager to oversee operations for a 15,000–25,000 sq ft office and handle annual revenue over INR 40 million. The role emphasizes hands-on implementation and community growth in a fast-paced coworking environment.

You will drive events, partnerships, vendor management, and facilities upkeep while developing the team and ensuring strong client satisfaction and renewals.

Qualifications

• 3–5 years of experience in a related role.
• Managed an annual revenue of at least INR 2.5 million.
• Experience in a Revenue Centre in the last 2 years.
• Proficient with MS Excel.
• Excellent written and verbal communication skills.

Responsibilities

• Run operations of 15,000–25,000 sq ft office space and manage revenue over INR 40 million annually.
• Build and expand the community through events and local partnerships.
• Ensure client satisfaction and service delivery to maximise renewals and CSAT.
• Train and develop team members, coaching subordinates and readiness for next levels.
• Manage vendors and enforce Purchase-to-Pay processes.
• Maintain facilities and ensure preventive maintenance and compliance.
• Execute client engagement and brand initiatives, CSR activities.
• Implement company-driven ideas and initiatives.
• Collaborate with team and stakeholders to drive execution.

Skills

Relationship management

Operations

Revenue management

Cost management

Customer service

Communication

Education

Bachelor's degree

MBA preferred

Tools

MS Excel

Job description

The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands‑on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on execution of Standard Protocols.

2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships

3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS

4. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager

5. Vendor Management a. Conformance to Purchase-to-Pay process

6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently

7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR

8. Execution of all Company Driven ideas and initiatives

9. Team Player a. Collaborate within Team & other stakeholders to drive execution

We are looking for Candidates with: Exemplary Customer service skills and record

Aware and with keen interest in current affairs

Ambition and drive to demonstrate continuous upgradation in skills and knowledge Enthusiasm and demonstrating noticeable participation

Key skills in Relationship Management, Operations, Cost & Revenue Management.

With a hunger to grow with a 2 year focus on managing additional/ increased responsibility Excellent written and verbal communication

Belief in Extremely strong Process execution

Eligibility: Minimum experience of 3-5 years. Should have managed an annual revenue of a minimum of 2.5 million INR. Worked at a Revenue Centre in the last 2 years. Proficient with MS Spreadsheet Excellent communications skills

• Graduate in any stream, ** MBA preferred. ** Should be familiar with local language. ***Member of Community Service Club, Social and Focused Groups/ Club/s,