Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Indore District; On-site; INR 300,000 - 520,000; Full time

Job summary

Poonawalla Fincorp in Indore is seeking a Branch Operations professional to drive field marketing, plan activities, and build a healthy leads pipeline for business growth. You will engage customers, oversee gold ornament appraisal for weight and purity, and act as vault custodian to safeguard pledge ornaments, while ensuring compliance.

Responsibilities include verifying KYC, initiating loan disbursals, processing foreclosures, authorizing transactions, and coaching branch staff for quality and

Responsibilities

• Drive and participate in field marketing to improve branch visibility.
• Plan and monitor field marketing to create a healthy leads pipeline for business growth.
• Engage customers and oversee appraisal of pledged gold ornaments for correct weight and purity.
• Joint custodian of the Vault with responsibility for safekeeping of pledge ornaments.
• Verify customer KYC documents, process loan disbursal requests and initiations.
• Process foreclosure, part release, closure, and interest payment transactions.
• Authorize transactions for disbursal, foreclosure, release and customer payments.
• Maintain NPAs through strong follow-up on interest collections.
• Provide coaching, mentoring and timely feedback to employees; drive branch performance.
• Maintain quality and compliance in valuation and process across the branch.

Job description

Job Description

Principal Accountabilities

• Drive & participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement & appraisal of gold ornaments being pledged with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.