Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Cuttack; On-site; INR 350,000 - 550,000; Full time

Job summary

Poonawalla Fincorp in Odisha invites an experienced Branch Sales & Marketing professional to drive gold loan growth. You will lead field marketing activities, ensure healthy lead pipelines, and coordinate with branch teams to achieve targets while maintaining compliance.

The role covers appraising ornaments for weight and purity, validating KYC, processing disbursals, foreclosures, and collections. You will mentor staff, prepare branch reports, and strive to strengthen customer engagement and

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products.

Responsibilities

• Drive field marketing activities to improve branch visibility.
• Plan, conduct & monitor branch & field level marketing to ensure healthy pipeline of leads and business conversion.
• Appraise gold ornaments for weight and purity as per policy and compliance.
• Joint custodian of the Vault with safekeeping of pledge ornaments as per policy.
• Verify customer KYC documents, process loan disbursals.
• Process foreclosure, part release, closure, and interest transactions.
• Authorize transactions for disbursal, foreclosure, release and customer payments.
• Maintain NPAs through strong follow-ups on interest collections.
• Coach, mentor and train employees with timely performance feedback.
• Maintain quality and performance reports for branch growth.

Skills

Field marketing

Gold loan sales

Job description

Job Description

Principal Accountabilities

Responsibilities

• Drive & participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement & appraisal of gold ornaments being pledged with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products