Assistant Branch Manager - Ahmedabad (Asarwa)

Rentokil Initial; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Rentokil Initial is seeking an Assistant Branch Manager in Ahmedabad to lead a multi-disciplinary team, manage the P&L, and drive revenue growth while ensuring customer satisfaction across the branch. You will report to the Regional Manager, collaborate with internal teams and external stakeholders, and mentor staff for leadership succession within the business.

The role emphasizes strong sales, service delivery, and operational excellence to maintain profitability and strong client

Qualifications

• Strong interpersonal and networking skills.
• Proven sales and operations acumen.
• Excellent verbal and written communication.

Responsibilities

• Lead team operations and manage the Profit & Loss (P&L) account for the assigned region.
• Conduct cost-benefit and needs analysis of existing and potential clients to align with their business requirements.
• Build and maintain strong, long-term relationships with key business clients.
• Identify and engage large customers through data mining and referrals from existing accounts.
• Drive new business development with the team to acquire large and strategic accounts.
• Retain existing customers.
• Ensure team follows all the Operational Business KPIs.
• Ensure prompt resolution of customer issues and complaints to maximise satisfaction.
• Collaborate effectively with internal teams and external stakeholders.
• Analyse market and territory potential, monitor competitor offerings, and track sales performance.
• Drive collections and maintain control over Days Sales Outstanding (DSO).
• Train and coach team members to prepare them for future leadership roles.

Skills

Interpersonal skills

Sales Acumen

Operations management

Verbal communication

Negotiation

MS Office

G-Suite

Coaching & Development

Tools

MS Office

G-Suite

Job description

Role - Assistant Branch Manager

Location - Ahmedabad

Address - Rentokil Initial Hygiene India Pvt Ltd.

H/09, Abhishek -2 Industrial Estate, New Soroc Mill Compound,
Civil Road, Near Asarwa Bridge Corner, Near Haripura Bus Stand,
Asarwa, Ahmedabad, Gujarat - 380016

About the Role:

• The Assistant Branch Manager will be responsible for actively seeking & understanding the P&L of the business and engaging/handling branch teams. Providing complete support to the team & driving them to boost top-line revenue growth, customer acquisition and maintaining profitability, leveraging the existing branch base of customers.
• The incumbent will report to the Regional Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

• Lead team operations and manage the Profit & Loss (P&L) account for the assigned region.
• Conduct cost-benefit and needs analysis of existing and potential clients to align with their business requirements.
• Build and maintain strong, long-term relationships with key business clients.
• Identify and engage large customers through data mining and referrals from existing accounts.
• Drive new business development with the team to acquire large and strategic accounts.
• Retain existing customers
• Ensure team follows all the Operational Business KPIs
• Ensure prompt resolution of customer issues and complaints to maximise satisfaction.
• Collaborate effectively with internal teams and external stakeholders.
• Analyse market and territory potential, monitor competitor offerings, and track sales performance.
• Drive collections and maintain control over Days Sales Outstanding (DSO).
• Train and coach team members to prepare them for future leadership roles.

Key Result Areas:

• Team management across sales, collections, service, and operations
• Customer service and complaint resolution
• Maintaining MIS/Reports
• Planning and strategising for new revenue generation opportunities
• Customer relationship management, sales, and business development

Competencies (Skills essential to the role) :

• Strong interpersonal and networking skills
• Sales & Operations Acumen
• Effective verbal and written communication
• Proven negotiation abilities
• Target-driven with a focus on achieving results
• Proficient in MS Office / G-Suite
• Coaching & Development