Assistant Branch Manager

Rentokil Initial Hygiene India Private Limited; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Rentokil Initial Hygiene India Private Limited in Ahmedabad (Asarwa) is seeking an Assistant Branch Manager to lead branch operations, oversee the P&L, and drive top-line revenue growth with a multi-functional team.

You will engage with internal and external stakeholders, build long-term client relationships, and guide sales, collections, service and operations to ensure customer satisfaction and profitability.

Qualifications

• Experience managing P&L and branch teams.
• Strong collaboration with internal and external stakeholders.
• Ability to drive revenue growth and customer acquisition.

Responsibilities

• Lead team operations and manage the P&L for the assigned region.
• Conduct cost-benefit and needs analysis of existing and potential clients to align with their business requirements.
• Build and maintain strong, long-term relationships with key business clients.
• Identify and engage large customers through data mining and referrals from existing accounts.
• Drive new business development with the team to acquire large and strategic accounts.
• Retain existing customers.
• Ensure team follows all the Operational Business KPIs.
• Ensure prompt resolution of customer issues and complaints to maximise satisfaction.
• Collaborate effectively with internal teams and external stakeholders.
• Analyse market and territory potential, monitor competitor offerings, and track sales performance.
• Drive collections and maintain control over Days Sales Outstanding (DSO).
• Train and coach team members to prepare them for future leadership roles.

Skills

Interpersonal skills

Sales & Ops acumen

Communication

Negotiation

Target-driven

MS Office / G-Suite

Coaching & development

Job description

Assistant Branch Manager - Ahmedabad (Asarwa) Rentokil Initial Hygiene Role - Assistant Branch Manager Location - Ahmedabad Address - Rentokil Initial Hygiene India Pvt Ltd. H/09, Abhishek -2 Industrial Estate, New Soroc Mill Compound, Civil Road, Near Asarwa Bridge Corner, Near Haripura Bus Stand, Asarwa, Ahmedabad, Gujarat - 380016

About the Role

The Assistant Branch Manager will be responsible for actively seeking & understanding the P&L of the business and engaging/handling branch teams. Providing complete support to the team & driving them to boost top-line revenue growth, customer acquisition and maintaining profitability, leveraging the existing branch base of customers. The incumbent will report to the Regional Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities

• Lead team operations and manage the Profit & Loss (P&L) account for the assigned region.
• Conduct cost-benefit and needs analysis of existing and potential clients to align with their business requirements.
• Build and maintain strong, long-term relationships with key business clients.
• Identify and engage large customers through data mining and referrals from existing accounts.
• Drive new business development with the team to acquire large and strategic accounts.
• Retain existing customers
• Ensure team follows all the Operational Business KPIs
• Ensure prompt resolution of customer issues and complaints to maximise satisfaction.
• Collaborate effectively with internal teams and external stakeholders.
• Analyse market and territory potential, monitor competitor offerings, and track sales performance.
• Drive collections and maintain control over Days Sales Outstanding (DSO).
• Train and coach team members to prepare them for future leadership roles.

Key Result Areas

• Team management across sales, collections, service, and operations
• Customer service and complaint resolution
• Maintaining MIS/Reports
• Planning and strategising for new revenue generation opportunities
• Customer relationship management, sales, and business development

Competencies (Skills essential to the role)

• Strong interpersonal and networking skills
• Sales & Operations Acumen
• Effective verbal and written communication
• Proven negotiation abilities
• Target-driven with a focus on achieving results
• Proficient in MS Office / G-Suite
• Coaching & Development Experience Level Senior Level