Assistant Branch Manager

Indel Money; Hubli, Mysuru, Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Indel Money in Hubli, Karnataka is seeking a customer-centric professional to manage relationships and drive growth through cross-selling and upselling while ensuring smooth gold loan operations. You will conduct gold appraisals for loan purposes, verify documents, disburse funds, and maintain high customer satisfaction by adhering to company policies and delivering clear, respectful service.

Develop strong communication with customers, colleagues and management; ensure compliance; support

Responsibilities

• Manage customer relationships to drive business growth through cross-selling and upselling opportunities.
• Conduct gold appraisals for loan purposes, ensuring accurate valuation of assets.
• Oversee gold loan operations, including processing applications, verifying documents, and disbursing funds.
• Develop strong communication skills to effectively interact with customers, colleagues, and management.
• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.

Job description

Roles and Responsibilities

• Manage customer relationships to drive business growth through cross-selling and upselling opportunities.
  
• Conduct gold appraisals for loan purposes, ensuring accurate valuation of assets.
  
• Oversee gold loan operations, including processing applications, verifying documents, and disbursing funds.
  
• Develop strong communication skills to effectively interact with customers, colleagues, and management.
  
• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.