Assistant Area Manager-FPD-Surat

Birla Carbon; Surat; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Birla Carbon in Surat seeks a dynamic leader to drive a high-performing team of Financial Product Distributors, achieving business targets and ensuring smooth operations.

You will build capabilities, monitor performance, and implement local programs to grow customer base, retention, and profitability while ensuring regulatory compliance and timely training.

Responsibilities

• Team building, engagement and development of Financial Product Distributors.
• Ensure effective risk management and policy adherence.
• Plan and execute local area programs and referral activities to manage customer relationships and retention.
• Monitor day-to-day operations and motivate the team to achieve targets.
• Ensure timely training and development for team effectiveness.
• Drive revenue growth and profitability through targeted initiatives and new business planning.

Job description

Job Purpose

The purpose of this job is to ensure achievement of business targets and enhancement of profitability of the assigned FPDs by providing effective leadership, monitoring people performance, & ensuring timely operations & providing support to ensure smooth functioning. The product portfolio includes broking, mutual funds, life insurance, health insurance, cards and loans.

Key Result Areas

KRA1: Team Building, Engagement & Development

• To build a Sales Driven proactive team and enhance their capabilities by regularly imparting relevant knowledge and skills required for the FPDs to achieve their goals efficiently.
• Meeting the Competition Teams and doing Competition Talent Mapping.
• Engaging the FPDs and keeping them.

KRA2: To ensure effective risk management & policy adherence

• To ensure adherence of all regulatory compliances & critical policies set by the company.

KRA3: To ensure customer management & engagement

• To plan and execute local area programs and referral programs.
• To focus on retention of customers, higher revenue generation and referral activities.
• To continuously scan the local market penetration & competitive offerings & report on emerging trends for different product lines.
• To ensure client records are up to date in terms of financial details & contact ability.
• To ensure speedy resolution of client queries and grievances to maximize satisfaction levels.

KRA4: To effectively manage day to day team administration and operations for smooth functioning of the team

• To monitor and foster all daily operations of the team.
• To handle a team of Financial Product Distributors and motivate them in target achievements.

KRA5: To ensure training and development for team effectiveness

• Ensure all the FPDs in the team attend the training timely and effectively.

KRA6: Achieve the revenue growth & profitability to upscale the team

• To drive the sales targets for the team and build teams as per company's annual target and over all objectives.
• To focus on Revenue & Profitability with achievement of target and Yield management.
• To plan and execute various team level initiatives to ensure business momentum and direction.
• To engage in new and innovative business planning activities to increase client acquisition and team profitability.
• To monitor individual and team performance and take steps to improve productivity and correct deviations if any.