Assistant Area Manager - FPD - Kochi

ABC - Aditya Birla Money Limited; Kerala; On-site; INR 600,000 - 900,000; Full time

Job summary

ABC - Aditya Birla Money Limited seeks a leadership role to drive sales targets and profitability through building and guiding a high-performance team of Financial Product Distributors. This role focuses on risk management, regulatory compliance, and strong customer engagement across a multi-product portfolio.

The incumbent will plan and execute programs, monitor performance, and ensure timely operations while developing staff capabilities and sustaining growth in a competitive market in India.

Qualifications

• Team building and leadership skills to foster proactive FPD teams.
• Ability to engage with field teams and map talent.
• Developing capabilities through ongoing training and knowledge sharing.
• Understanding and applying regulatory and policy guidelines.
• Managing customer relationships and driving retention and referrals.
• Facilitating training programs for team effectiveness.
• Setting and driving sales targets to achieve revenue growth and profitability.
• Planning strategic initiatives to enhance client acquisition and profitability.

Responsibilities

• Build a sales-driven proactive team and enhance capabilities of FPDs.
• Meet the Competition Teams and perform Competition Talent Mapping.
• Engage the FPDs and maintain engagement.
• Ensure adherence to regulatory compliances and company policies.
• Plan and execute local area programs and referral initiatives.
• Focus on customer retention, revenue generation and referrals.
• Monitor local market penetration and report on trends across products.
• Maintain up-to-date client financial details and contact information.
• Ensure timely resolution of client queries and grievances to maximize satisfaction.
• Oversee day-to-day team administration and operations for smooth functioning.
• Motivate and support the team to achieve targets.
• Coordinate and deliver timely training for team effectiveness.
• Drive revenue growth and profitability through target achievement and initiative planning.

Skills

Team Building

Engagement

Development

Risk Management

Customer Management

Training & Development

Sales Targets

Revenue Growth

Job description

Job Purpose

The purpose of this job is to ensure achievement of business targets and enhancement of profitability of the assigned FPDs by providing effective leadership, monitoring people performance, & ensuring timely operations & providing support to ensure smooth functioning. The product portfolio includes broking, mutual funds, life insurance, health insurance, cards and loans.

Job Context & Major Challenges

Aditya Birla Money Ltd. (ABML) is primarily a Broking Company that deals in Equity, Commodity & Currency. Workforce of ~800 spread across ~40 locations with customer base of more than 3 lacs. ABML is one of the leading securities trading companies in the country. ABML operates in a fragmented equity broking business and has a daily turnover of close to 3,000 Crores with a market share of 1%. Financial Product Distribution Channel of ABM will cater to the dynamic needs of the market for different products like Health Insurance, Life Insurance, Mutual Fund, etc. Through this new channel, ABM is venturing into the budding domain of multiplicity that works on the principle of “supplying after understanding demand”. The channel will work in sync with the units of ABC whose primary products will be in our product range.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Team Building, Engagement & Development

• To build a Sales Driven proactive team and enhance their capabilities by regularly imparting relevant knowledge and skills required for the FPDs to achieve their goals efficiently.
• Meeting the Competition Teams and doing Competition Talent Mapping.
• Engaging the FPDs and keeping them

KRA2 To ensure effective risk management & policy adherence

• To ensure adherence of all regulatory compliances & critical policies set by the company.

KRA3 To ensure customer management & engagement

• To plan and execute local area programs and referrals programs
• To focus on retention of customers, higher revenue generation and referral activities.
• To continuously scan the local market penetration & competitive offerings & report on emerging trends for different product lines.
• To ensure client records are up to date in terms of financial details & contact ability
• To ensure speedy resolution of client queries and grievances to maximize satisfaction levels

KRA4 To effectively manage day to day team administration and operations for smooth functioning of the team

• To monitor and foster all daily operations of the team
• To handle a team of Financial Product Distributors and motivate them in target achievements.

KRA5 To ensure training and development for team effectiveness

• Ensure all the FPDs in the team attend the training timely and effectively

KRA6 Achieve the revenue growth & profitability to upscale the team

• To drive the sales targets for the team and build teams as per company’s annual target and over all objectives.
• To focus on Revenue & Profitability with achievement of target and Yield management.
• To plan and execute various team level initiatives to ensure business momentum and direction.
• To engage in new and innovative business planning activities to increase client acquisition and team profitability.
• To monitor individual and team performance and take steps to improve productivity and correct deviations if any.