ASSET AND CONFIGURATION COORDINATOR L2

Wipro; Khordha; On-site; INR 450,000 - 650,000; Full time

Job summary

Wipro is seeking a Configuration Co-ordinator to manage and maintain the CMDB and Configuration Management System. The role combines Configuration Manager responsibilities, ensuring CI integrity, audits, and proper governance across multi-site IT environments.

You will own SACM end-to-end, define naming conventions, coordinate with procurement, and work with change and release teams to ensure CMS is current and auditable.

Qualifications

• ITIL and hardware asset management knowledge is required.
• Experience with CMDB, CI lifecycles, and ITSM processes.
• Ability to coordinate across procurement, change and release teams.
• Strong analytical and communication skills are essential.
• Experience in multi-site environments is preferred.

Responsibilities

• Manage and maintain the CMDB and CMMS.
• Ensure CI integrity and accurate registration of items.
• Audit CMDB CMS; define audit policy and process.
• Own the SACM process end-to-end.
• Interface with change and release teams to keep CMS up-to-date.
• Define CI naming conventions and asset disposal policy.
• Provide CMDB reports and analyses on request.

Skills

ITIL Asset Mgmt

CMDB Management

SCM Tools

Build Automation

Documentation Control

Audit & Governance

Configuration Mgmt

Tools

SCM tools

Build automation

CMDB tooling

Job description

Job description: Job Description

Role Purpose

The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB).
The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him.

Do

The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one.
The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services.
Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations.
Ensuring that all CI s are accurately registered
Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System
Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB
Creating reports and analyses the CMDB when requested by the Configuration Manager
Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own
Ensuring that authorized procedures and work practices are followed
Own the SACM process end to end
Make sure all changes to the CIs and the CMS are controlled, audited and reported
Make sure the CMS is up-to-date
Define the naming conventions for the CIs
Own the CMS
All updates to the CMS go through the Configuration Manager
Take control of both the software and hardware CIs
Control of all assets and liaison with the procurement team is one of the key responsibilities
Define the asset disposal policy along with the customer
Work closely with the change and release team to make sure the CMS is up-to-date
Conduct scheduled and also ad hoc audits of the CIs
Define an audit policy and audit process covering local as well as remote CIs
Handle discrepancies resulting out of the audits
Maintain libraries or other storage areas to hold CIs
Safeguard the integrity of the logic of the CMDB and associated libraries

Configuration Librarian in particular will be responsible for the following activities

• Supervise and control receipt, identification, storage and withdrawal of all supported CIs
• Supervise the functional design and support of the CMDB and associated libraries
• Assist in the identification of products and CIs
• Maintain and provide information on the status of CIs
• Number, record, store and distribute Configuration Management issues
• Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library
• Hold master copies of documents, software, etc.
• Notify holders of any changes to their products or CIs
• Assist in conducting audits

KEY SKILLS AND COMPETENCIES

Good analytic and decision-making skills.
Good communication skills.
Good presentation skills.
Must have conflict resolution abilities.
Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
IT hardware and Software setup, management and troubleshooting capabilities
Configuration Management experience on document control, source code management, and Defect Management tools
Should be able to create a CMDB repository
Should have understanding of the software development lifecycle
Experience of working in a multi-site environment
Extensive experience with SCM tools and with build automation software

Mandatory Skills: ITIL - IT Hardware Asset Management.

Experience: 1-3 Years.

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